If you always save your uploaded videos into different playlists, you can follow custom rules to configure YouTube to add videos to playlists automatically. This feature can save you a lot of time, and your videos are always organized.
If you receive a large number of messages on your Facebook page every day, the inbox will become unmanageable pretty fast. To avoid scrolling through a long list of conversations to find what you want, you may add labels so that you can filter them out later. Continue reading to find out how to filter a Facebook Page Inbox.
When you greet customers automatically on a Facebook Page, it gives them a good impression of your service. You can also take advantage of this feature to redirect customers to your frequently asked questions page or display a public announcement about temporary changes in your services that might affect the reply time. An automatic greeting, when used correctly, can reduce the number of messages coming to your inbox everyday. Here is how to set it up and use it on your Facebook Page.
When you have to interact with many customers in a day, remembering their information for further support can be a huge pain. Even though the information is still available in the conversation, you may have to scroll up a lot to read it again, which is time-consuming. Typing your customers’ information into a separate app may be helpful, but you still need to be able to locate it again later. Luckily, there is a built-in feature that lets you add notes to Facebook Page Messenger. Continue reading to find out how.
Aside from the messaging, chatting, and video calling functions, Facebook Messenger packs a lot hidden features. In a previous tutorial, I explained how to play a secret chess game on Facebook Messenger. If chess is not your game, Messenger also offers a hidden basketball game. This tutorial will teach you how to play the secret basketball game in Facebook Messenger.
Supporting a large number of customers on your Facebook page each day can be exhausting. Depending on your business, you may typically start conversations with your customers with similar statements, questions, or answers. If this is the case, creating a list of frequently used replies can save you time by eliminating the need to type the same responses repeatedly. Continue reading to find out how to create and send predefined messages on your Facebook page.