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Jackpot City Casino New Zealand Review: Uncovering Secrets July, 2024

Jackpot City Casino in New Zealand promises a top-tier online gaming experience. With a diverse array of games, including slots, table games, and live casino options, players have ample choices to satisfy their gaming cravings. Let’s take an in-depth look into the various aspects that make Jackpot City Casino a preferred choice for many New Zealand players

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Welcome Bonusup to $1600
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Jackpot City Casino New Zealand Pros and Cons


  • A wide variety of casino games, including slots, table games, and live casino options.
  • Highly trustworthy in the online gaming community.
  • Advanced encryption technology ensures your data’s security.


  • Limited withdrawal options compared to deposit methods.
  • Some countries may have restrictions on accessing the casino.

Casino Features

Casino GamesSlots, Roulette, Blackjack, Baccarat, Video Poker, Progressive Jackpot, and Live Casino
SupportLive Chat, Phone, Email and FAQs
LicenseAlderney Gambling Control Commission
LanguagesEnglish, German, French, Portuguese, and more
CurrenciesCAD, USD, and EUR
TrustworthinessKnown for its stellar reputation, Jackpot City Casino is highly trusted among players
Types of BonusesWelcome Bonus, Regular Promotions, Loyalty Programme
Mobile AppAndroid and IOS
SecurityBenefit from state-of-the-art encryption technology for a secure gaming environment
Payment MethodsCredit/Debit Cards, E-Wallets, Prepaid Cards
Minimum Deposit$5
Withdrawal TimeE-Wallets – instant; Credit/Debit Cards – up to 3 days
Support Contacts[email protected], Live chat button, tel: 0800-1515-1516

Step-by-Step Guide To Creating An Account at Jackpot City Casino New Zealand

Creating an account at Jackpot City Casino New Zealand is a straightforward process. Follow these step-by-step instructions to get started:

  1. Click on the “Sign Up” button.
  2. Fill in all essential information required – choose a username and a secure password, add your email and phone number.
  3. Now, continue with extra info – names, date of birth, preferred currency and language and full address.
  4. Do not forget that you will need to provide a form of identification before you make your first withdrawal – this is important to prevent fraud.
  5. You’re done! Now, let’s play.
Registration Form

Brief History Of The Casino

Log in to your newly created Jackpot City Casino account. To start playing, you’ll need to make your initial deposit using one of the available payment methods.

Jackpot City Casino New Zealand, a prominent online gambling platform, has a rich history that spans over two decades. Here’s a brief overview of its journey:

  • 1998: Jackpot City Casino was established, making its debut in the burgeoning online casino industry.
  • Early 2000s: The casino quickly gained recognition for its wide range of games and commitment to providing a secure and fair gaming environment.
  • 2000s: Jackpot City expanded its presence globally, including into New Zealand, and started offering its services to Kiwi players.
  • Throughout the Years: The casino consistently evolved its offerings, embracing new technologies, and enhancing user experiences. It partnered with leading software providers to provide a diverse collection of games, including slots, table games, and live dealer games.
  • 2009: The casino received eCOGRA certification, a testament to its commitment to fair play and responsible gaming.
  • 2010s: Jackpot City continued to adapt to the changing landscape of online gaming, optimizing its platform for mobile devices to cater to the growing demand for mobile gaming.
  • Present Day: Jackpot City Casino New Zealand remains a trusted and popular destination for online casino enthusiasts in the country. It’s known for its secure and transparent operations, a wide range of bonuses and promotions, and a dedicated customer support team.

As it looks to the future, Jackpot City Casino continues to provide an exciting and reliable gaming experience to players in New Zealand and around the world.

Licensing And Regulation 

Jackpot City Casino is licensed by the Alderney Gambling Control Commission, a highly respected regulatory authority in the online gambling industry. This license ensures that the casino adheres to strict standards of fairness, security, and transparency. Players can trust that their gaming experience is safe and reliable, with the assurance that all games are regularly audited for fairness and that their personal and financial information is protected through advanced encryption technologies. This regulatory oversight underscores Jackpot City Casino’s commitment to providing a trustworthy and high-quality online gaming environment.

Jackpot City Casino New Zealand Bonuses And Promotions

Welcome Bonuses For New Users

  • 1st Deposit: Deposit a minimal amount of $1 and receive 80 free spins exclusively for the “Wacky Panda” slot game.
  • 2nd Deposit: A deposit of $5 grants players 50 free spins for the “Atlantean Treasures Mega Moolah” slot.
  • 3rd Deposit: By depositing another $5, players can earn an additional 75 free spins for the “Atlantean Treasures Mega Moolah” slot.
  • 4th Deposit: A continuation of the generous offers, another deposit of $5 entitles players to 90 free spins for the “Atlantean Treasures Mega Moolah” slot.
  • 5th Deposit: A grand finale to the welcome bonus, deposit up to $400 and get a 100% match bonus, effectively doubling your deposited amount.

Do note, the welcome bonuses come with a 200x wagering requirement, a figure slightly higher than the industry average. This requirement pertains only to the bonus amount and not the original deposit.

Jackpot City New Zealand Welcome Bonus

Regular Promotions And Special Events

Regular players are rewarded with amazing daily bonuses:

  • Daily Deal – this is specifically tailored to your gameplay and is different for each player.
  • Bonus Wheel – spin the wheel for a chance to win amazing prizes.
  • Seasonal bonuses and promotions – make sure you don’t miss out on any special offers.

Jackpot Casino New Zealand Loyalty Programme

For the most dedicated players there is, of course, a Loyalty Programme. it consists of 6 tiers and each one grants more rewards – Bronze, Silver, Gold, Platinum, Diamond and Privé. Taking part in the Loyalty Programme gives you access to exclusive promotions, earning points which can be exchanged for bonus credits. Of course, the more you play, the more points you earn!

Jackpot City Casino New Zealand Game Selection


Jackpot City online casino boasts an impressive collection of slot games provided by renowned developers such as Microgaming and Evolution Gaming. Some popular titles offered include Avalon, Thunderstruck II, Immortal Romance, Starburst, Secret Romance, Agent Jane Blonde, Break Away, Emperor of the Sea, Break da Bank Again, Tomb Raider, Mermaid’s Millions and Game of Thrones

Additionally, for fans of traditional games, there are pub-style fruities and advanced modern video slots available.

Jackpot City Slots

Table Games

While specific titles were not mentioned for standard table games, the casino is noted for its great table games such as Blackjack, Roulette, Baccarat, and Sic Bo, among others.

Jackpot City Casino New Zealand Roulette

Live Casino

Jackpot City’s live casino experience is enriched by a great selection. Games are available 24/7, ensuring players can join at any time. The live casino games include:

  • Live Blackjack
  • Live Caribbean Stud Poker
  • Live 3 Card Poker
  • Live Ultimate Texas Hold’em
  • Lightning Roulette
  • Double Ball Roulette
  • Super Six Baccarat
  • Casino Hold’em
  • Dream Catcher
  • Deal or No Deal
Live Casino

Video Poker

The platform offers a decent video poker selection:

  • Aces & Faces Level Up Poker
  • Bonus Deuces Wild
  • Bonus Poker Deluxe
  • Double Bonus Video Poker
  • Tens or Better

Progressive Jackpot & Mustwin Jackpots

The casino features the famous Mega Moolah progressive jackpot, known for its life-changing payouts. In 2017, Mega Moolah created 12 millionaires with average payouts surpassing 6 million dollars.

Banking and Payments At Jackpot City Casino New Zealand 

Banking and Payments at Jackpot City Casino New Zealand provide players with a convenient and secure financial experience. To fund their accounts, players can choose from an array of deposit methods, including credit cards, e-wallets, bank transfers, and prepaid cards/vouchers. The minimum deposit of just $5 ensures accessibility to a wide range of players. 

When it comes to withdrawals, we are surprised that the options are so limited, given that you have a good range of deposit methods. It is a bit perplexing that you can use one method to deposit but not withdraw – Mastercard or Google Pay, in example. Take a look below:

    Payment Method





Apple Pay

Skrill 1-Tap





Google Pay

Transaction Fees

Jackpot City Casino New Zealand aims to provide a transparent and player-friendly banking experience by minimizing transaction fees. The casino is committed to ensuring that players can enjoy their winnings without excessive deductions. 

Jackpot City Casino New Zealand Website Layout And Mobile Responsiveness Review

Website Design And Mobile Responsiveness

Jackpot City Casino New Zealand boasts an intuitive and visually appealing website design that caters to both desktop and mobile users. The site’s responsive design ensures a seamless experience on various screen sizes, providing access to games and features while on the go. Whether you’re using a PC, smartphone, or tablet, the casino’s website adapts smoothly, maintaining its functionality and aesthetic appeal.

Ease of Navigation And Search Functions

Navigating Jackpot City Casino’s website is a breeze, thanks to its well-organized layout and user-friendly interface. With its responsive design, you can access games and features on any device, regardless of screen size. The casino’s website maintains its functionality and aesthetic appeal no matter what device you’re using, whether you’re using a PC, smartphone, or tablet.

Quality of Graphics And Sound

The casino’s commitment to top-notch entertainment is evident in its high-quality graphics and immersive sound effects. Games are visually stunning, with crisp graphics that capture intricate details. The audio complements the gaming experience, immersing players in captivating soundscapes. Whether you’re spinning the reels of a slot or enjoying a live dealer game, the casino’s graphics and sound contribute to an engaging and enjoyable gaming environment.

Software Providers At Jackpot City Casino New Zealand 

A sign of a trustworthy online casino is the software providers they team up with. Let’s take a look:


As one of the pioneers of the online gaming industry, Microgaming has a stellar reputation for delivering top-notch casino games. Jackpot City Casino New Zealand benefits from their extensive portfolio, including a vast array of slots, progressive jackpots, and table games. Microgaming’s commitment to innovation ensures that players at Jackpot City can access some of the most cutting-edge titles and features available.

Evolution Gaming

For those seeking the thrill of live dealer games, Evolution Gaming stands out. Their expertise in providing live casino solutions ensures that Jackpot City Casino offers an immersive and authentic gaming environment. Players can enjoy live roulette, blackjack, baccarat, and more, all hosted by professional dealers in real-time, right from the comfort of their homes.

User Experience At jackpot City Casino New Zealand 

Mobile Experience

With a responsive design that ensures players on smartphones enjoy the same level of functionality and excitement as desktop users, Jackpot City Casino New Zealand excels at providing a seamless mobile experience. Getting to know a variety of games is easy with the mobile interface, which is user-friendly.

Game Selection On Mobile Vs. Desktop

Players can expect a diverse game selection on both mobile and desktop platforms at Jackpot City Casino. While desktop users may have a slightly larger screen for gaming, the mobile library remains robust, featuring a variety of slots, table games, and live dealer options. This ensures that players can enjoy their favorite games, regardless of their preferred device.

User Experience On Various Devices

Whether on smartphones or tablets, Jackpot City Casino offers a consistent and enjoyable user experience. Smartphones provide portability and convenience, while tablets offer a larger screen for enhanced gaming immersion. The casino’s responsive design ensures that players can switch between devices seamlessly, enjoying a high-quality experience on each.


Security And Fair Play At Jackpot City Casino New Zealand

Encryption Methods

Jackpot City Casino New Zealand prioritizes the security of its players’ data and transactions. To achieve this, they employ advanced encryption methods, including SSL (Secure Socket Layer) technology.

This encryption ensures that all sensitive information, such as personal and financial data, remains protected from unauthorized access. Players can have confidence that their interactions with the casino are conducted over a secure and encrypted connection, safeguarding their privacy and peace of mind.

Random Number Generator (RNG) Certification And Fairness Audits

Maintaining fairness is paramount in online gaming, and Jackpot City Casino upholds this commitment through rigorous RNG certification and fairness audits. Their RNG, responsible for generating game outcomes, undergoes regular testing by reputable third-party organizations like eCOGRA.

These audits ensure that the games’ results are entirely random and unbiased, providing an equitable gaming experience for all players. Jackpot City’s dedication to transparency and fairness enhances trust among its player community, making it a reliable and reputable online casino.

Responsible Gambling Measures At Jackpot City Casino New Zealand 

Jackpot City Casino New Zealand takes responsible gambling seriously and implements various measures to ensure the well-being of its players:

Underage Gaming Restriction

Jackpot City Casino is committed to preventing minors from accessing its platform. Strict age verification processes are in place to ensure that only individuals of legal gambling age can create accounts and participate in gaming activities.

Player Self-Exclusion

To help players manage their gambling habits, Jackpot City Casino offers a self-exclusion feature. This allows players to temporarily or permanently restrict their own access to the casino, providing a valuable tool for those who need a break from gambling.

Deposit Limits

Players can set deposit limits on a daily, weekly, or monthly basis at Jackpot City Casino. This feature helps individuals control their spending and promotes responsible gambling by ensuring they do not exceed their predetermined budget.

Jackpot City Casino New Zealand Customer Support 

Jackpot City Casino New Zealand is committed to delivering exceptional customer support services. Their knowledgeable and responsive support team is available through various contact methods, including email, phone, and live chat, ensuring players can seek assistance in their preferred way. The casino places a high priority on timely responses, ensuring that players’ inquiries and concerns are addressed promptly.

Contact Methods

Jackpot City Casino New Zealand offers a variety of convenient contact methods to assist players with their inquiries and concerns. These options ensure that players can reach out for assistance in their preferred way, enhancing the overall customer support experience.

  • Email: Players can contact the casino’s support team via email, allowing for detailed explanations and attachments when necessary. The email support option is ideal for non-urgent matters and provides a written record of communication – [email protected]
  • Phone: For more immediate assistance, players can connect with the support team via phone. This real-time communication method enables players to receive prompt answers to their questions and is particularly helpful for urgent issues – 0800-1515-1516
  • Live Chat: Jackpot City Casino offers live chat support, which is often the quickest and most convenient way to get help. Players can engage in real-time conversations with knowledgeable support agents, making it easy to resolve queries and receive assistance while gaming.

Response Time And Quality of Support

At Jackpot City Casino New Zealand, the response time and quality of customer support are paramount. The casino strives to provide swift and helpful assistance to players, ensuring that their inquiries and concerns are addressed with professionalism and expertise. The support team is well-trained and equipped to provide accurate and efficient solutions, contributing to a positive player experience.


To accommodate players’ needs, Jackpot City Casino ensures that its responsible gambling support services are available around the clock. This commitment to 24/7 availability ensures that players can access assistance whenever they require it, whether it’s for setting limits, seeking guidance on responsible gaming practices, or addressing gambling-related concerns. This constant accessibility underscores the casino’s dedication to promoting responsible gambling among its player base in New Zealand.

User Testimonials And Feedback For Jackpot City Casino New Zealand 

  • “I’ve been playing at Jackpot City Casino for years, and it never disappoints. The game variety is outstanding, and their mobile experience is top-notch. Plus, their customer support team is super helpful. Highly recommended!” Sarah M.
  • “I hit a massive jackpot at Jackpot City, and the withdrawal process was incredibly smooth. I had my winnings in no time. This casino is not only fun but also reliable.” David T.
  • “I appreciate how Jackpot City promotes responsible gambling. Their self-exclusion feature helped me take a break when I needed it. It’s a sign they genuinely care about their players’ well-being.” Emma L.

Jackpot City Awaits – Get the Jackpot

To sum up, Jackpot City is the place to be! With great game variety and surely attractive bonuses, the platform wins the hearts of its players. While the withdrawal options are somewhat limited, instant withdrawals are possible with select methods. The website’s design is visually appealing and mobile-responsive, offering an excellent user experience across devices. Certified fair play and a commitment to responsible gambling add to the casino’s credibility. Overall, Jackpot City Casino in New Zealand is a strong contender in the online casino scene, offering exciting gameplay and rewarding bonuses.

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How long does Jackpot City Casino New Zealand take to withdraw?

Withdrawal times at Jackpot City Casino New Zealand vary depending on the payment method used. Credit/debit card payments may take up to 3 days, however, e-wallets offer instant withdrawals.

Who owns Jackpot City Casino New Zealand?

Jackpot City Casino New Zealand is owned and operated by the CityViews Group, a reputable company with a strong presence in the online gaming industry.

How to play at Jackpot City Casino New Zealand?

To play at Jackpot City Casino New Zealand, you need to create an account, make a deposit, and then choose your favorite games from their extensive selection. Simply click on a game to start playing.

How to delete a Jackpot City Casino New Zealand casino account?

To delete your Jackpot City Casino New Zealand account, you should contact their customer support team, who will guide you through the account closure process.

What is Jackpot City Casino New Zealand?

Jackpot City Casino New Zealand is an online gambling platform offering a wide range of casino games, including slots, table games, and live dealer options, catering to players in New Zealand.

Where is Jackpot City Casino New Zealand located?

Jackpot City Casino New Zealand operates online, so it doesn’t have a physical location. It is accessible to players in New Zealand via their website.


Game Selection
User Experience
Security and Fair Play
Bonuses and Promotions
Customer Support


Established in 1998, Jackpot City Casino offers over 500 games, including slots, table games, and live dealer options. Licensed by the Alderney Gambling Control Commission, it ensures security and fair play. Known for its user-friendly interface, generous bonuses, and 24/7 customer support, it remains a top choice for New Zealand players.


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Established in 1998, Jackpot City Casino offers over 500 games, including slots, table games, and live dealer options. Licensed by the Alderney Gambling Control Commission, it ensures security and fair play. Known for its user-friendly interface, generous bonuses, and 24/7 customer support, it remains a top choice for New Zealand players.Jackpot City Casino New Zealand Review: Uncovering Secrets [current_date format='F, Y']
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