Google Nexus 7 Tablet: Hard Reset or Reboot

   Posted by David Kirk in Android

nexus 7 logo

Performing a reset is the ideal way to reboot your unresponsive Nexus tablet. This tech-recipe tutorial describes the various reset and reboot options

A poorly behaving application can bring your Nexus tablet to a crawl or even freeze the device entirely. Often a simple soft reset or reboot will restore your device to normal function. If not, wiping the device through a hard reset is required.

Soft Reset or Reboot

A simple reboot is the unlikely to cause data loss. This is the safest procedure and should always be tried first.

Just hold down the power button for several seconds. Continue to hold down the power button until the screen blinks off and the boot logo appears.

Hard Reset or Wipe via Menu

If a simple reboot does not restore your system or if you wish to wipe it completely to start fresh, a hard reset is your best option. This will remove all data on your device. Most of your information should be backed up into your online Google account. However, to be safe, backing up to your computer is also recommended. Your applications can be downloaded again from the Google Play store.

1. Select the Settings icon.

2. Click Backup and reset under the Personal section.

select backup reset

3. Be sure that your Backup account and Back up by data options have been enabled and that your data is saved.

4. Select Factory data reset. You may need to confirm with your password if enabled.

Hard Reset via Hardware

If your device is completely unresponsive, you still have one additional option.

1. Press the power button and both volume keys for several seconds. The computer screen will eventually blink off. Continue to hold until you see the Android recovery logo and the large Start selection at the top of the screen.

2. Move the volume keys up and down to see the menu selections. If you don’t want to factory reset, you can try to Power down or to Restart bootloader from these selections. The power key will select the option.

3. If you are forced or desire to factory reset and wipe the device, select Recovery Mode. Your device will reboot. This reboot will be much slower than normal.

4. When you see the Android with red triangle, hold the power button down and press the volume up key until the wipe data/factory reset option appears. Press the power button to select it. Remember that this will erase all the data on your device.

5. With the volume keys select Yes – erase all user data and again press the power button to select this option.


About David Kirk

David Kirk is one of the original founders of tech-recipes and is currently serving as editor-in-chief. Not only has he been crafting tutorials for over ten years, but in his other life he also enjoys taking care of critically ill patients as an ICU physician.
View more articles by David Kirk

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37 Responses to “Google Nexus 7 Tablet: Hard Reset or Reboot”

  1. September 27, 2012 at 7:57 am, hormoz said:

    hi,I did this instruction but I just saw google logo in black screen..I tryed another method by plugging to Pc but when I plygged my tablet to Pc the power bottom didn’t there another method?!


    • October 11, 2012 at 2:34 pm, John Doe said:

      I have the exact same problem, it freeze when I plug in the USB cable.
      I also took off the back cover and found a reset button but it doesn’t seem to work either


  2. October 26, 2012 at 11:34 pm, Terry dcruz said:

    Started up my Nexus 7 this morning from an off state. The Google screens displays followed by the glowing X. After about 5 seconds the glowing X animation freezes and then the device restarts. This reset cycle repeats continuously. I tried restarting the device into Recovery Mode (by holding the power and +/- volume buttons) but after selecting recovery mode it just sticks at the Google screen, i cannot even connect it to the pc via USB when i boot it in recovery TWERP opens and it says no os installed, please sudgest me wat do i do?


    • April 13, 2014 at 8:14 pm, emanresulive said:

      > It seems to me that you’ve lost some of the hardware data included in the factory mode I suggest either:
      A: Flipping out and blowing it up on the fourth of july or
      B: Taking it to best buy or something and seeing what they say


  3. November 08, 2012 at 4:17 pm, steeve said:

    I have same problem, the X logo freeze and the nexus reboot non stop ! When i try the recovery mode, when restarted i have the google screen but nexus don’t boot. HELP !!!


    • January 10, 2014 at 7:25 pm, d.J. said:

      When I turned on my nexus the X thingy won’t stop loading and now I am balling. :( plz help. >


  4. November 08, 2012 at 6:11 pm, steeve said:

    I’ve just downloaded and install nexus toolkit 3.2.0.
    I run it with nexus in fastboot mode, i’ve selected option 3. unlock bootloader, so, after unlocking i’ve reboot nexus and it run now but as the first time (select language etc..)
    If this can help someone.


    • September 13, 2013 at 11:56 pm, john said:

      thank you somuch


  5. November 17, 2012 at 4:24 am, David said:

    My Nexus is new, and it has only been a day before it would not start. Your hold down method worked and it is working again. Thanx.


  6. December 25, 2012 at 2:16 am, Isaias said:

    I tried to do this but when I press the buttons it won’t go on recovery mode it just turns on and off again what do I do?


  7. January 11, 2013 at 8:30 pm, One pissed bitch said:

    I tryed everthing and nothing it just the same black screen the holding down of the power button and the plugging it into my computer everthing and still nothing someone plz help me


  8. January 12, 2013 at 7:42 am, Mohammad Bin Tanveer said:

    Your Hardreset via Hardware works :) THx!!!


  9. January 14, 2013 at 5:49 pm, PaulD said:

    That worked for me and also the android interface changed with a swipe to unlock, setup access changed to a pull down. I assumed when I got an android OS update it didn’t install and start properly.


  10. February 09, 2013 at 4:24 am, sasha said:

    My nexus 7 is completely unresponsive, it won’t come on, it won’t listen to the power on or volume buttons, and I have only had it for a month, can I get a replacement?


  11. April 14, 2013 at 7:12 am, ma said:

    i reboot my device.hold power and volume key.screen off but device is off can start up my device.i didn`t continue my holding…


  12. June 15, 2013 at 10:25 am, reggy said:

    this is not working because i have a android tablet that dont has volume keys the volume is on the screen when u turn it on plz help me i dont know what else to do what must i do


  13. July 18, 2013 at 1:53 am, James said:

    So I did the “Hard Reset via Hardware” and once I get the red triangle, I held the power button and volume up button at the same time and i get a black screen, and more black screen, I can then to the screen with “Start” at the top. What am I doing wrong?


  14. August 03, 2013 at 8:57 pm, Wes said:

    Everything was working fine until I got to step 4. It says “no command” when I hit any keys when the red triangle is there. What’s up?


  15. August 08, 2013 at 10:14 am, Someone said:

    when my Nexus goes to the X, it continues the animation forever!!!!!!!! Sorry, but the techniques didn’t work!!!


  16. August 21, 2013 at 7:16 pm, del said:

    wow cool was real stressed couldn’t think logic had gone then saw this and remembered after nearly loosing sanity bank details contacts and the thought of a promise to destroy and not just giving all my personnel info out pic of family emails ect ny nexus is back and can now be wiped of all data pics of importance new email just for nexus and never sync any apps with my phone ect it be good warning thou ive just near lost possibly everything as wouldn’t get refund either if tampered with ahhhhhh BUT SAVOUR HAS BEEN PROVIDED CHEERS DIAMOND GEEZER


  17. October 06, 2013 at 11:43 pm, drw said:

    Thank you! My nexus 7 was stuck on a phone screen and could not get in at all, could find nothing published, tried everything else…. even the reset to factory on google/nexus but none of it worked until I followed yours. I’m in!


  18. November 06, 2013 at 3:44 pm, SP said:

    Perfect – thanks!


  19. December 13, 2013 at 9:49 pm, AAAGGGHHHBRICK said:

    My nexus wont work it does not power on at all


  20. December 15, 2013 at 1:59 pm, Dane Ganger said:

    Wife’s Nexus 7 locked up last evening. Have read all the comments and have tried all of them also. Will not move out of the Black screen with the colored x. When I try to restart bootloader it then goes right to the Android figure and asks start again. Any suggestions???


  21. December 24, 2013 at 10:58 am, julie said:

    thank you so much! mine froze up, and I was afraid I would have to do a hard reset. Thank you for providing this information!!


  22. December 25, 2013 at 3:54 pm, Steph said:

    I have an Galaxy Nexus that I’ve had for over a year now and it suddenly died on me and no matter how much I charge it, it just won’t come on. I followed these directions, I get the little autopsy android alien thing with the Start arrow, but it just flicks back out… I loved this phone, we have seen so much together and it pains me that its little light has gone out… (actually, I just want to get all the crap I recorded back)


  23. December 28, 2013 at 6:54 pm, Mike said:

    Just bought my daughter a brand new Nexus 7 tablet, and it didn’t recognize the camera today while we’re at the Grand Canyon. Our whole goal was to take bunch of photosphere images and now the thing won’t even boot. It appears from online forums that many others have issues with brand new nexus tablets. Have we bought a LEMON here? Can’t believe we let the part time google salespeople at the mall talk us out of an iPad mini or a kindle fire. What have you experienced?

    Very very disappointed.


  24. December 28, 2013 at 7:37 pm, Ted said:

    I have followed all of the suggested procedures with no positive result. I get a large X in the middle of the screen. and further shutdown actions get an android picture that says “no command”.


  25. January 06, 2014 at 7:51 pm, mony said:’s work


  26. January 10, 2014 at 9:11 am, andrea said:

    i cant get passed the glowing x on my nexus 7 tablet. it is fully charged??


  27. January 13, 2014 at 6:45 pm, Teddy said:

    I tried turning on my nexus 7 and it wouldn’t so I plugged in the charger, tried turning it on and it has a glitching screen thing showing. It does not show any screen or images, just some weird looking stuff! Please help!!!


  28. February 01, 2014 at 1:28 am, Ana said:

    I am so happy right now!! I’ve had the frozen X problem after turning it on and seeing google. I tried almost everything then came across this site and saw how to restore back to factory reset. I figured nothing else was working, what do I have to lose. I’ve only had it for 29 days but couldn’t return it (past the 15 days for computers), I didn’t think it was going to work when I saw the X after following the above directions and after a few minutes the screen was on. I’ve only had it a short while so I really only lost some free app and 1 book. THANK YOU!!


  29. February 05, 2014 at 4:55 pm, Shib said:

    Thank you so much. This helped me alot


  30. February 11, 2014 at 2:15 pm, Manfred Vonn said:

    I bought a Nexux 7 with 4.3. I updated to 4.4. Question: Will a hard reset convert back to 4.3?


  31. March 02, 2014 at 4:28 am, Bibby said:

    Thank you so so so much. I thought my tablet will never work again but I tried your Hardware reset and now it works perfectly. Thank you. God bless you.


  32. April 02, 2014 at 9:40 pm, Gabriel said:

    this is the most usefull thing ive ever seen. fix my completely screw up screen of my nexus 7


  33. April 03, 2014 at 1:34 pm, rinna said:

    This article is very helpful. Thank you!


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