Vista: Getting Adobe Flash Player to Work

Contributed by Rob Rogers

Tagged: Microsoft Vista

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Here’s the scenario: you download the latest and greatest version of the Adobe Flash Player. After it finishes installing, you go to a site featuring Flash content and are greeted with a message notifying you that you need to install Flash Player, but didn’t you just do that? To properly update your Flash Player, you need to run the installation as Administrator. Follow these steps to properly install Adobe Flash Player:

For Vista (32 bit):

1. Open Computer.

2. Navigate to C:\Windows\System32\.

3. Scroll down and open the Macromed directory.

4. Open the Flash directory.

5. Right-click FlashUtil9b.

6. Select Run as Administrator.

7. When the UAC prompt appears, select Continue.

8. Follow the Flash Player installation wizard.

For Vista (64 bit):

1. Open Computer.

2. Navigate to C:\Windows\SysWOW64\.

3. Scroll down and open the Macromed directory.

4. Open the Flash directory.

5. Right-click FlashUtil9b.

6. Select Run as Administrator.

7. When the UAC prompt appears, select Continue.

8. Follow the Flash Player installation wizard.

Once the wizard completes, Flash Player has been properly installed and will now function properly.

291 Comments -

Tamuno said on October 6, 2008

hello i keep tryin to download the flashplayer but all i keep gettin is “COPY ERROR”, “Setup cannot copy the file Download.dll.” what does that mean. so basically i can’t even download the flash player which means i can’t even follow ur steps. please help me.
Tamuno said on October 6, 2008

oh and please my email address is tsotonye@yahoo.com, if possible could u reply to my email address thanx
Gerald said on October 8, 2008

Followed the instruction for Vista 64 bit and all went exactly as stated except when I restarted, I still have no Adobe Flash Player
Just fine said on October 9, 2008

Thanks a lot!
Works Perfectly for me :-)
mark said on October 12, 2008

Nothing happens when i click Run as administrator. What does that mean? Btw i tried it with UAC on and off
DeeJay said on October 13, 2008

worked a treat for me :) many thanks!!!!!!!!!!
Anonymous said on October 16, 2008

Problem with Adobe Flash Player being compatible with Window 32 Vista. Can you advise solution please.
Tracy said on October 16, 2008

I have done this over and over again, I have even uninstalled Adobe Flash Player and then reinstalled it. And it’s still doing the samething. I didnt have this issue yesterday. It started this lastnight. I really need some help. I’m getting really aggravated!!
steve said on October 21, 2008

thanx 4 info ;)
L said on October 21, 2008

Tried the suggestion to get Flash Player to work but had no luck. My suggestion is if you have flash player working already-NEVER install an update. This is the second time the flash player has caused me to have to restore my computer to factory condition. SO aggravating!
e said on October 26, 2008

Beautiful!

I had higher utility number, but othewise golden!

THANKS!
Rae said on October 26, 2008

It worked.

Thanks for help.
Anonymous said on October 26, 2008

I have followed the insturctions above and it still does not work for me. I used to get it with no problem and about 3 months ago I could not get pics, certain attachments etc to come up at all.
LOUIS said on October 28, 2008

I have been working on this problem for a week, installing, uninstalling, using the registry clean up, to no avail.

I read by chance, a suggestion for a simple setting change in IE. And it worked.

Wish I could experiment this solution with other users before they try anything else.
kristina said on October 28, 2008

Thank you thank you thank you!!!
Johnny said on October 28, 2008

What is your solution
awenda said on October 29, 2008

I tried this and it didn’t work for me. What did is:

Go to tools, internet options – towards the bottom of the page on the left side is a box that is checked next to “enable protect mode”, uncheck and hit apply.

Then I did exactly as discussed above – but instead of DOUBLE CLICKING FlashUtil9b I downloaded Flashutil10a. ran it as administrator. Then I turned back on my security on internet explorer – restarted my computer and got it to WORK FINALLY. You have to download the latest version This is very Important.
awenda said on October 29, 2008

Tracy – check out my comments – I’ve been working on this for 4 months.
awenda said on October 29, 2008

You have to unistall the previous player from your computer. See my comments below
awenda said on October 29, 2008

check comments from awenda on Oct 29
Bobbie said on October 31, 2008

WHERE IS THE MACROMED DIRECTORY????? Ican’t findit.
Linda said on October 31, 2008

This is one of the few times I have looked on the internet for an answer to a problem and actually FOUND IT! THANK YOU, THANK YOU, THANK YOU, THANK YOU!!!!!! I now have this site saved to favorites!! Thank yous to shamanstears, and anonymous who suggested turning User Accounts off!!!!!! My hats off to you guys. You know your stuff!!!!
Tom Hanson said on October 31, 2008

WOW I LOVE YOU!!!!

When using EA download manager it kept telling me that flash wasnt installed!

Tried this and it worked!

Thanks!!!

XDDDD
ShiryouOni said on October 31, 2008

Thanks, worked like a charm.
Jay said on November 1, 2008

I need help. I got flash player installed, but now I have ‘permission pop-ups occurring 3 to 4 times and every time I click to a new web site. Help – it is driving me nuts! It says”Do you want to allow software such as ActiveX controls and plug ins to run?” It doesn’t mater if I choose yes or no, it keeps poping up! (I have vista 32 bit). Any help will be greatly appreciated. I followed all directions per Adobe (they were the same as listed above).
Paul Owen said on November 1, 2008

many thanks, I would never have worked that one out on my own.
jj said on November 2, 2008

thank you so much you are awesome!!!!
Brian said on November 2, 2008

Excellent. thank you…..you’d think either Vista or Adobe would give you a frigging heads up. Bad marks for both giants.
Rick said on November 3, 2008

Tracy, there is no fix for this issue in vista 64-bit. Your computer has two versions of internet explorer. Go to all programs and pick the ie that does not say 64 bit and you will be able to run nay video from any sight through that version of ie. Adobe, nor anyone else, currently has a flash player available that supports ie 64-bit. Hope this helps you and others… it took me about an hour to find the root and the cure.
Thomas said on November 3, 2008

I wonder if the same is true for other 64-bit OS’? If so, Adobe need to wake up! The world is going 64-bit, whether they like it or not. Flash will lose it’s 99.999% market share if they’re not moving to 64-bit. Personally I love Silverlight and I’m sure MS are keeping Adobe up at night with that one.. ;)
Thomas said on November 3, 2008

This one hit the spot for me too! Thanks a bunch, now I can get on with my life! :)
grrrrr said on November 5, 2008

I can’t even get past the adobe download for the flash player!!! ARGHH!!!!!!!!!! I’ve turned off the User accounts, and I’ve clicked on the Flash Player 10 as an administrator, but still nothing. i tried to go get the 9.0 version but it won’t let me. What the hell?????
Elizabeth said on November 5, 2008

Thank you so much for posting this!!! This worked for me, after struggling for hours this was the olnly thing that worked. Thanks again!!
Linda said on November 6, 2008

Thanks so much! Never would have figured that out – can’t believe Microsoft didn’t tell everyone who got stuck, oops, I mean bought Vista that they had to do this! Unreal.
Dixie said on November 6, 2008

when i added adobe 1 to my vista my computer shuts down or freezes all the time
if i uninstall adobe it works fine what can i do i need the adobe to run some programs
i can run all the programs it just seems to shut or freeze on me after a short time.
thank you
dixie
Chris said on November 6, 2008

Thank You
zak said on November 7, 2008

i cant even download flash it says platform notcsupported
Phew!! said on November 8, 2008

OMG thank you so much! I have been trying to figure this out for weeks! I have tried everything I read on every other site, to no avail. Know what worked? Turning off the User Account, restarting, following the above directions, and turning UA back on.

Thank you to those of you smart enought to figure it out and ass it on to the rest of us
brad said on November 10, 2008

thank you
MH said on November 10, 2008

Rick, I wanna freaking KISS YOU! Thanks! You are so right. You have to use the verison of IE that supports adobe flash. I was just like Tracy, ready to pull my hair out!!! But I can’t wait to get my old dog WinXP Pro out of the shop. Vista sucks BIG TIME!
RENEE said on November 13, 2008

THANK YOU THANK YOU!!! I KNEW THERE HAD TO BE AN EASY WAY TO FIX THAT!
efa said on November 15, 2008

omg awenda its working……..
thanks alot….my head gonna explode searchin 4 d solution…
finally its end….
breakolami said on November 25, 2008

Hello
I’m on Vista 64, it works on IE7 (32) it doesn’t work on IE7 (64)
I try many times but always same, each time I go on a flash site IE7 ask again for install flash player and each time install fail
(my english is not very good, sorry)
idiot said on November 25, 2008

the flashutil file won’t start any installation wizard for me when i run as administrator (not when i don’t either).
Nina said on November 28, 2008

Thank you so much for this. It’s helped immensely!
grandmag said on December 2, 2008

This seemed to have been working as it said flash was installed after I performed these steps. Next I replaced the check the box to “enable protect mode” and restarted my computer. Adobe Flash Player did not install.
Nemo0o said on December 2, 2008

HI,
I did that and I still have the problem.
April said on December 4, 2008

okay….i cant find C:WindowsSystem32 or :WindowsSysWOW64.
how do I find this??
April said on December 4, 2008

I found all of it but this
4. Open the Flash directory.

5. Right-click FlashUtil9b

When i open the flash directory I have no flashUtil9b
Sean said on December 5, 2008

Wow this worked! New Windows Vista homepremium 64bit OS. This works, on this system!
Thanks
Dwayne said on December 20, 2008

I followed your directions to a “T” and still nothing. Websites still have the disclaimer that I need to download Adobe Flash player. I think Rick’s comments are correct. There’s just NO compatibility with Adobe and Windows Vista which makes NO freakin’ sense !
Jeannette said on December 26, 2008

I cannot even find the MACROMED directly in Windows/system32 NOT do i have a Macromed directory in Windows/system/WOW64. I know i have a 64 bit system running windows Vista Home Premium…but I don’t know if the VISTA is a 64 bit or a 32 bit. Can i find that out without contacting Dell? AND I can’t even get to the point where the Adobe Flash Player gets downloaded. When i hit install, the box disappears and nothing has happened. I am SO frustrated. I tried thhis with the UAC controls off ( with a restart of my computer) and nothing happened then either.l I can’t seem to get ANYWHERE. Can someone help? Is there an ALTERNATE program that will do what Flash and Shockwave can do that will work on my system? THANKS FOR ANY INSTRUCTIONS AND ANSWERS!!
Jeannette said on December 26, 2008

There are two many threads going on…Can you tell me exactly what you did? THANKS SO MUCH!
Jeannette said on December 26, 2008

how do you find out which internet explorer you have? I have i.e. 7 and how do i know if it is 32 bit or 64 bit?
Chuck Norris said on December 28, 2008

This worked for me (only on I.E. regular ((i guess 32 bit?)) but still does not work on I.E. 64 bit…grr…adobe!) after a while…took me a good 15 mins to figure this out.

TY SO MUCH!!! Your step by step for my 64 bit system worked like a charm! Bravo!
bob78 said on December 29, 2008

na se kala
Frustrated! said on January 1, 2009

Well, my Dell computer offers me only the option of installing AdobeUtil 10a. I follow the directions above anyway and when I restart, flash is still not working. I’ve tried the Firefox fix as well and it doesn’t work. When I get ready to install Adobe from Firefox, I get a message that says that I must close Firefox to install. Which sort of defeats the purpose, doesn’t it?
DC said on January 3, 2009

I attempted the above steps and it stated that it was installed successfully and when I shut my machine down and tried to run the flash player the yahoo and youtube states I do not have a flash player. Any suggestions….I have working on this for hours.

Thanks!
alleycat said on January 4, 2009

Why can’t I read any answers on this site? All I see are questions and words of praise? Like “MH” who wants to friggin kiss Ricky! Kiss Ricky for what ? There are no answers posted here to the questions. My problem is like most others.. I have a 32 bit Vista pc that I cannot get flash to load or play. I have no Util9b or a and have a Util10 file. Can someone tell me why I can’t see any answers?
Judit said on January 6, 2009

I had the same problem…and also my laptop with vista crashed all the time…the flash player problem was just an extra problem for me but one of the online techicians fixed it for me..but after that I needed vista to be reinstalled again and now I cannot install flash player again..so I contacted them and said it is not their business to fix it :) so I have no idea guys how to fix it but it is ridiculous!!!! HAve fun with trying that is what I am doing too..until I get old ;)
Mharj said on January 8, 2009

Rick it worked for me..Thanks!!This is the easiest fix anyways.. :)

Thanks again..
rick said on January 9, 2009

this for vista 32bit did not work and it installed as per your instructions. so now what?
LuluRules said on January 11, 2009

I had the same problem.. it took me about 3 hours to figure it out.. i was almost giving up.. remember to uninstall the ones that didn’t work.. aka latest version..
So this is how i did it..

Flash Player 9 for Unsupported Operating Systems its on home and support

you just download Windows Flash Player 9 internet explorer.. reboot your computer after that and it has to work.. it worked on mine..
Joey said on January 11, 2009

Thank you so much that saved me so much time. It really works great.
jake said on January 12, 2009

Thank you for your time to add these directions. worked great.
Paul M said on January 22, 2009

Worked as advertised. Except now you’ll right click on FlashUtil10a; just a newer version of flashplayer.
Does this bypass any security stuff, etc?
If you can fix this so easy, why is Adobe saying that they won’t have a flash driver for Windows Explorer 64 bit until maybe the end of 2009?
msm said on January 27, 2009

thank you
abstrait said on January 30, 2009

It’s not working great. You’re in the 32 bit version of IE 7. Simply, go to top toolbar, select HELP, select ABOUT at bottom. If it does not say 64 Bit, then you are on 32. Succinctly put, as said above, ADOBE HAS NOT MADEA 64bit VERSION OF FLASH. IT WILL NOT RUN. As also stated above, Vista 64 ships with two versions of IE 7 just for this reason. Use the 32 bit version if you want to install Flash. They were supposed to have a fix already. The World is still waiting.
abstrait said on January 30, 2009

Flash will NOT WORK IN VISTA 64 as Adobe has not made a versions of Flash to run on 64bit systems. There IS no fix as of 1/29/09. Vista 64 ships with TWO versions of IE 7, one 64Bit, one 32 Bit. The 64 Bit version is identified. If still undersure what version you have, simply go to toolbar, select HELP, select ABOUT. It will say it’s 64Bit if it is.

To view FLASH on IE, use the 32 bit version. Again, even if you are getting FLASH to work on your Vista 64 machine, it is only because you are using the 32 bit browser. IF you go to Adobe’s site, they will admit this same issue.
abstrait said on January 30, 2009

Adobe does NOT MAKE a 64bit Version of FLASH. Use your 32 Bit version of IE 7, shipped with every Vista 64 machine. Anyone with Vista 64 that claims they are running flash, is using it via the 32 bit browser, which DOES work fine in Vista 64.

See Adobe’s FAQ about this below:

http://www.adobe.com/go/6b3af6c9

kh
Thanks said on February 5, 2009

Thank god people are talking about this!!!! This is my first computer and didn’t even know what all this bit stuff was but your comments really helped me figure out how to run turbo tax2008.Without your comments i think i would have just given up.Thank you so much for your suggestions they have really helped.
BK said on February 6, 2009

I did this exactly as you said and it worked!!!! Thanks so much!!!
Sergio said on February 8, 2009

Very clear instruction, thanks for the help.
guy said on February 11, 2009

this worked perfect for me!!!!!
Guest said on February 12, 2009

I believe the Vista 64 bit solution will only play Flash in the 32 bit version of IE. There are two version of IE on Vista 64, just as there are 32 bit/64 bit Photoshop apps. There is still no 64 bit Flash player for Windows so you can only see Flash on the 32 bit version of IE.

For the Flash IDE, Firefox, Snag-it and many other programs I use on Vista 64 a
necessary evil tweak in my experience is to force programs to run in XP SP2 compatibility mode. Aero sucks hard and is responsible for many visual bugs. Go to flash.exe icon or firefox.exe, right-click, properties, compatibility, then check the box that says “run compatibility with” and in the drop-down choose XP SP2. You’ll be glad you did. NOTE doing this will negate and turn off Aero but at least you can see your mouse and programs will work like they should.
Scott Pete said on February 12, 2009

If shamanstears way doesn’t work try this.

1. Uninstall your current flash player

2. Open Computer.

3. C:WindowsSystem32.

3. Double click on the Macromed Folder

4. Open the Flash folder and click the uninstall app.

5. After Flash is removed goto http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&sliceId=2 and download…Flash Player 10 (debugger versions)

6. After it’s downloaded open it with winrar.

7. Double click the folder – fp10_debug_archive

8. Double click the folder – 10r12_36

9. Double click the 5th file down called flashplayer10r12_36_win_debug.exe

10. Let it install and everything should work.

I hope this helps someone I was getting really pissed off because I couldn’t watch any videos.
Daveo said on February 13, 2009

Thank you for your direction and help. It worked!
Ana said on February 17, 2009

I have a problem with play .swf files, because when I plat swf the screen is white. When when I choose the program only option is the Flash Player 5.0, but I have installed Flash Player 10. How to run .swf in Flash Player 10?
I have Vista 64bit
Anonymous said on February 20, 2009

HOW DO I FIND WINDOWS 32 IN MY COMPUTER
Somchai said on March 1, 2009

A million thanks from Thailand.
justin said on March 3, 2009

omg you own thanks!!!!!!!!!!!
Cristina said on March 5, 2009

Yay…it worked for me! After 2 hours trying to figure it out – been to so many sites saying what needs to be done…this one def works!
kerri said on March 8, 2009

This postng is quite old but mine IE shows as 256 bit (IE 8) I am currently trying to find out what vista is on my computer but they are all the same right? are they all 64 bit? Anyway, I have flash as long as I turn off UAC but as soon as I turn it back on, I no longer have it again and I do not like to have the UAC off! Therefore, I have a fix to my problem but I’m not too happy with it. I have tried all the troubleshooting at Adobe and nothing works for me, I remember this happening once before but I forget how I fixed it. I think it was the file that you downloaded to your desktop and installed from there – it updated (or something) to your registry for Adobe. But that didnt work this time (sorry in a hurry or I’d look up this file name but I’m sure some of you know what I am talking about). I have not read all these posting but I will soon. I was posting this to see if there are anymore suggestions. But I guess I’m a little uninformed since I’m in a hurry, there might just be a solution on this posting somewhere lol.
peg said on March 8, 2009

I read your instructions (thank you) for installing Adobe Flash for a 62 bit processor. How ever I cannot locate C:windowssystemWOW64. I am really computer stupid. Can you help.

Thanks
Ashley said on March 10, 2009

I have tried to download flash like 20 times. The instuctions above look like they would be VERY helpfull if i could only figure out how to find C:WindowsSysWOW64

Pretend im like 70 and explain this to me, I need stop by step instuctions!!

SOMEONE HELP!!!!!!!!!!
Ashley said on March 11, 2009

did anyone help you. I can’t find C:WindowsSystem32 or :WindowsSysWOW64. either for the flash set up. can you help me???
edz said on March 12, 2009

hi can you help me where i could find my 32 bit version mine is IE 7 tnx…
patrizio said on March 13, 2009

hi i’m patrizio,i had problems trying to download flash player 10.i followed your instructions and found the macromedia file inside system 32,opened it and successfully installed flash player 10.i am using windows vista home premium-thanks very much for your help!
sandy said on March 15, 2009

THankssssssssssssssssssssssssssssssssssssssssssssssss
alot, your information was very useful for me
paul curran said on March 15, 2009

Thank you, i have searched regarding the adobe flash player problem with vista, you gave me the solution.
Great help, you were the only one
Spencer said on March 15, 2009

This is 100% brlliant advice thank you so much, why dont they tell you this on the site? So easy thank you so much.
Suyash Malla said on March 23, 2009

I tried installing flash player as you said but still I don’t get to see the video from my laptop integrated webcam for the Gmail video chat! Please do help me solve this problem.

I can’t find Adobe Flash Player when I search in Start in all programs I can only find Adobe Media Player.

I am using Dell XPS M1530 with Windows Vista Home Premium Service Pack 1 (64 bit)
Owd Ron said on March 26, 2009

Run Regcure full edition,

I had the same problem and it fixed it, and no, I have nothing to do with Regcure
charlotte said on March 28, 2009

it doesnt work
c speers said on March 29, 2009

thanks a million! your instructions were clear and concise and best of all it worked! you deserve flowers and chocolate for this. thanks so much.
David said on March 29, 2009

Maybe a security issue with Explorer. Whenever opening Internet Explorer right click on IE icon then right click on ‘run as administrator’ . See if that works. Tried everything else suggested and couldn’t get it to wrk. now all OK!
Alex said on April 6, 2009

After a fortnight of trying to install flash player 10 , finally got it working, thanks very much, easy and straighforward even for anovice like me, once again many thanks ,
Anonymous said on April 7, 2009

It is unbelievable that VISTA has two Internet Explorers—one 32-bit and one 64-bit; and Adobe Flash Player can’t tell us about the two browsers when the message comes up that it can’t be installed on a 64-bit browser! Something so simple has probably taken millions of people tons of hours of grief trying to figure out what is wrong! THANKS A MILLION TO ALL THE PEOPLE ON THIS SITE!
FLASHtastic said on April 8, 2009

Thanks so much! After a day and a half of bogus ‘free’ fix websites and playing around with administrator profiles, I found a site with plain easy to follow instructions that actually work!
VIctoria said on April 14, 2009

I’ve been trying to fix this for a week, this was an easy fix that actually worked. Thanks very much!!!
loredana said on April 18, 2009

what is happend if the directory Macromed is empty?
Linda said on April 18, 2009

Thanks so much. It worked and the instructions were clear to the point unlike Adobe’s help instructions for failure. My sytstem is 32 bit Vista. This worked like a charm.
Chris said on April 19, 2009

I tried this a few times, but couldn’t find the macromed directory. Why don’t i have it?
Matthew said on April 19, 2009

What do i do if i dont have the Macromed file?
Isabel said on April 24, 2009

Thank you! Have finally been able to install flash10, will be watching all kinds of cool sites & videos so will never see sunlight again. Thanks a LOT ;)
kat said on April 24, 2009

it did not work.
jp charron said on May 1, 2009

I have done that System32 Intall but When I Press CONTINUE….THAT’S IT .

Thanks…unless you have more suggestions. By the way someone told me I might corrupted Registries????
Kola said on May 3, 2009

Thank you so much, it works.
amy said on May 5, 2009

i dont even know how to start to fix the problem!!! i cant even understand the directions..aaaaaaaaaahhhhhhh im reading everything and nothing makes sence.
Ramon said on May 8, 2009

Wow, you are a genious. How’d you find this out? I’ve been frustrated beyond words trying to get this in.
Doreen said on May 9, 2009

i have tried using the steps you wrote here, but still it cannot work, i am having a vista 32 bit and i have found a FlashUtil10b and right clicked it and select continue when a small window appeared, but nothing had happened afterwards. What can I do? thanks a lot.
sahr said on May 12, 2009

beautiful. god bless u. thanks a million.
Tim said on May 13, 2009

Thanks. It worked beautifully.
G said on May 14, 2009

That was very helpful thank you, was driving me nutty trying to figure out what was wrong with my brand new spanking sony vaio. thanks!
jim said on May 25, 2009

i was prompted to uninstall adobe flash player and reinstall it so i unistalled using adobe uninstaller then when i try to install adobe it tells me my hard disk is full im not very computer literate but looked at wot i think is my hard drive which isnt even half full, someone please help
Sanjoy said on May 28, 2009

Here is somethng that worked for me. I have IE7 on 32-bit Vista. After trying everything that I found on the internet I went into Tools->Manage Add-Ons->Enable or Disable Add-ons and enabled Shockwave Flash Object and it worked. You have to be on a page that has a flash object, i.e. the page that is giving you the message to install Flash Player. Hope it works for others.
Rachel said on May 29, 2009

This didn’t work for me. I know you can run the Flash Player in a 32 bit browser but when I click Start and go to All Programs, it doesn’t display the 32 bit or even the 64 bit. I never deleted the browser or anything. I don’t know what happened and I even tried the advanced search on my computer. Nothing. It’s so frustrating!!!
karel said on May 31, 2009

Thanks ever so much for the clear details on installing Falsh player. Wasted so much time trying to do this but your step by step guide was excellent.
Carly said on June 9, 2009

You are a genius! I was getting so frustrated with this. Thank you so much!!
Lianne said on June 11, 2009

Worked a treat for me – genius!
Bob said on June 13, 2009

thx for the help and clear concise instructions it worked great
heba said on June 15, 2009

thanks a lot for your help
u really helped
Jessica said on June 15, 2009

I have done everything fine but on the flash menu when i clicked on install now it said retry and i kept on clicking on it but it didnt work.
Barbara said on June 15, 2009

Your advice worked perfectly – I have 32 Bit VISTA. You certainly saved the day.
Barbara said on June 15, 2009

Your advice worked perfectly!!!!. I have Vista 32 bit. Thank you.
judith minniear said on June 16, 2009

I can’t get it to download. I am getting very aggravated. Please help.
Fishman0 said on June 16, 2009

there is easy way for vista 64… turn off your User Account Control nad flash will instal without any problems… :)
Alyson Huerta said on June 17, 2009

thank you!!!!! you have NO IDEA how much of a help you’ve been ^^
fff said on June 17, 2009

rfggggggggggg
Allison said on June 17, 2009

Please help me… I can not download the flash player to my computer. I follow the above instructions, but when I get into the Macromed directory, there is no Flash directory so I can’t go any farther. Does anyone have any suggestions?
Patricia said on June 23, 2009

EXCELLENT!
Clear and easy to follow .. and WORKS!

I wish you could help with the HP support desk. They don’t understand a thing I write… they only know how to cut and paste things as “solutions” that don’t work.
kdawg said on June 23, 2009

go to softwarepatch and they have a dl to fix problem i just fixed mine.
Heather said on June 24, 2009

Thank you so much!! I’m not too good at this computer stuff and this advice really helped!
Carol said on June 27, 2009

Thank you!!!! This was of great help.
dolores said on June 27, 2009

thank you!…finally!…directions i understand and worked!
CFS said on June 29, 2009

For those struggling with this issue I tried everything suggested here and nothing was working. When I tried Sanjoy’s suggeston of…Tools->Manage Add-Ons->Enable or Disable Add-ons and enabled Shockwave Flash Object…it worked immediately without restarting…sheesh i really hate vista but thanks to Sanjoy i can now view Utube and fancast. i could then couldn’t but this seems to work.
Thanks Sanjoy and all.
alaa said on July 2, 2009

good
Dorothy Campbell said on July 3, 2009

Too complicated & too many steps!
Teresa said on July 4, 2009

Thank you! This was perfect.
Kevin said on July 4, 2009

Amazing. I just googled for such a solution and here it is. Where as when I attempt the HP or microsoft websites for such a solution, they beat around the bush (like all the time). Thanks.
scott said on July 6, 2009

it dosnt bring up the flash player wizard can u help please
scott said on July 6, 2009

it wont work help me
Josh said on July 7, 2009

Thats awesome mate good 1.. i dont usually write on these things but that info was gold. I’ll have a beer 4 ya. Cheers ;-)
requel said on July 8, 2009

Thanks a lot! xxxxxx Now I can watch films on youtube and etc again! Kisses and hugs from holland
Anonymous said on July 13, 2009

I have a dell and think I figured out one problem. Here’s the steps I used.
Turned off UAC
Uninstalled every last bit of Adobe, including acrobat reader.
***disabled the mediaplayerconnectivity 0.9.1 extension in FF.
restarted FF
Reinstalled every freakin thing.

Problem appears to be solved and I am now eliminating the mediaplayerconnectivity plugin because it’s crap and probably sent here from Dell.
salesman09 said on July 13, 2009

We just purchased a new computer that uses Windows Vista (64 bit). We have been having problems using Abode Flash Player. I tried to follow the above directions on fixing this issue but when doing so discovered that the (FlashUtil9b) file does not exist. Does anyone have any other ideas? Thank you.
Anonymous said on July 14, 2009

if the flash player is not wrking even when the above operations are done… then can u [pls tell wat is the next option…….
Anonymous said on July 16, 2009

awesome thanks
Anonymous said on July 16, 2009

thxxxxxxxxxxxxxxxxxxxx
Arizonaindian said on July 18, 2009

Forget about Foxfire ! All I want To Do is download Adobe flash player 10 and I Can’t seem to be able to do it ?
Anonymous said on July 20, 2009

I have Windows Vista and I’ve tried everything in the book to get Adobe Flash Player to work on my computer. I finally got it to work by following these steps:

Open your Internet brower and select:

1) Tools >
2) Internet Options >
3) Programs >
4) Manage Add-ons >
5) Make sure that your “Shockwave Flash Object” is set on “Enable”

I hope this works for you too!
Megan said on July 22, 2009

What happens if it says you have 256-bit??? please HELP!!!!
Anonymous said on July 25, 2009

You have got to be kidding me right? WTF! I would love to smack the product managers and the developers (both MS and Adobe) upside the head with a frozen mackrel for this “jump through fifty hoops” BS.
Anonymous said on July 26, 2009

I have successfully installed Flash Player 10, but I still cannot listen to Radio Stations that utilise Flash Player……please help
Anonymous said on July 27, 2009

Megan,
You have IE v8. If you have a Vista 64-bit operating system, you have 2 versions of IE, 32-bit and 64-bit, just like IE v7. 256bit is the cypher strength and both 32-bit and 64-bit will state this in the alt/Help screen. Under your start menu, Internet Explorer, It should show 2 seperate shortcuts, 1 being the IE64-bit. If you like Hulu and/or need FlashPlayer to work, you will need to start using IExplorer.exe that is in the “Program Files (x86)” folder (which is the 32-bit browser). There is NO POSSIBILITY of Flash Player (up to version10) working in a 64-bit browser, but the 32-bit IE works just fine for most any web content unless you are accessing a tech-site.
Hope this helps ppl.
Anonymous said on August 5, 2009

I did that & still it doesn;t work. There is no similar problem with mozzila firefox. I guess it is an explorer problem
Anonymous said on August 8, 2009

Thanks to all who spent their time on sharing results of their own way through Vista-Adobe problems, I experienced the same but thanks to you all it is solved :)
Anonymous said on August 11, 2009

my internet kept crashing and it said it was becuase of my flash player, so i uninstalled in and now whenever i try to reinstall it i cant. I get to the download page and click download and then the next page freezes, i cant figure it out. somebody help me, please!!
Shyla said on August 11, 2009

I pressed continue… and Nothing popped up.. the install wizard didnt come up of anything for the 64 bit.. what now.
Anonymous said on August 16, 2009

my conputer doesnt show “FlashUtil9b”. instead it shows flash util 10. how can i make it work?
gopicks80 said on August 20, 2009

When I went to manage add ons, there was no shockwave flash object?
Anonymous said on August 21, 2009

this didnt work
Matt said on August 25, 2009

I have installed the Adobe 10 flash player. (It is on my computer as an installed program.) Of course it is not working and the problem now is that when I try to follow the instructions and go into windows, then system32, I don’t have the Macromed folder to be able to find the Adobe 10 Flash Player. I can’t seem to find the Adobe Flash Player folder at all. Please Help!
Anonymous said on September 1, 2009

Honestly, it works like a magic….I have really doubted the possibility just because i have tried all i could…but i’m really surprised. Keep the good work going…Thanks a million.
Chad Brown said on September 7, 2009

I have done this as well and I still get the message that I need to download flashplayer (player 10, the new one). Its there. The computer recognizes it. I see it. The world knows it is there. Only when I want to use it, no go. I must say, this is very purplexing. Im about ready to just absolutely freak out. What can I do. I just want to play youtube videos.
Chad Brown said on September 7, 2009

Man I have the samw thing. Any good news yet?
Jeff M said on September 7, 2009

Adobe Flash on a 64 bit system? ,you need to use a 32 bit browser – intstall the 32 bit version http://labs.adobe.com/downloads/flashplayer10.html
Anonymous said on September 9, 2009

uninstall flash 10 and dload Flash 9,
okay when you restart next time it will play, but it may tell you to dload the latest version of flash open internet options and dump cookies, it should now play
Anonymous said on September 19, 2009

omfg , it didnt work ))): like yah know on myspace pages , the music players & game websites are not showing up . so it says to download flash player & ive tried everything ; i need help ! ):
Anonymous said on September 19, 2009

how do I navigate??? (sorry i dont kno very good english)
amy said on September 29, 2009

thank goodness for boopsie 2 months ago!!!!!!!!! i was ready to beat my pc with a hammer until i saw this response below:

I have Windows Vista and I’ve tried everything in the book to get Adobe Flash Player to work on my computer. I finally got it to work by following these steps:

Open your Internet brower and select:

1) Tools >
2) Internet Options >
3) Programs >
4) Manage Add-ons >
5) Make sure that your “Shockwave Flash Object” is set on “Enable”

I hope this works for you too!
It DID work for me, too!
Anonymous said on September 29, 2009

I cant find Macromed nor Flash directory to run as administrator.
Any help.thanks
Anonymous said on October 2, 2009

THANK YOU! This has been giving me fits since I got the computer!
Donna said on October 2, 2009

I too have been having a problem getting Flash Player to load on my laptop. I even contacted Toshiba tech support and my personal computer “guru” and they could not assist. I have had 5 different techs trying to remedy my problem with Vista and the 64-bit problem. By reading all of these comments, I was able to change my Internet Explorer to the 32-bit and Flash Player loaded like a charm. Why did the techs not know this simple trick of selecting the 32-bit program over the 64-bit program? Maybe because it is too SIMPLE for their technically programmed brains! Thank you all for your comments and assistance! I may keep this new laptop now.
Donna
Anonymous said on October 6, 2009

Please help, it says i am not connected to the internet!! can you please advise me, as i am already connected i do not understand!
Anonymous said on October 6, 2009

went step by step System32 but when flashUtil9b run as admin got ” not a vaild win32 application
Anonymous said on October 7, 2009

When I follow the instructions, I get all the way to the flash directory but don’t have the flashutil9b. Instead, mine says Flash10c.oxc. Is there any way to get rid of this and get the flahsutil9b. Also when I try to download flash, I get an error that says something about no GUI???? help, please if you can
John H said on October 15, 2009

This drove me nuts for weeks – here is the answer as it is a script issue not flash

Vista Users
1. Go to start and type msconfig
3. Go to the Tools tab, scroll down and select “Disable UAP” and click the run button.
4. You should see a command prompt open and it will say “Command completed successfully”.
5. Reboot
On your keyboard, hit Windows key and R key together.

Type regsvr32 vbscript.dll

Click OK.

If you see the message “DllRegisterServer in C:WINDOWSsystem32vbscript.dll succeeded,” you are finally free of this irritating problem

cheers
Dorothea said on October 19, 2009

Wow who ever did this is fucking amazing, this worked perfectly!!! Thankyou sooo much!!
Anonymous said on October 21, 2009

Ran as administrator and uninstalled, reinstalled per instructions. Still doesn’t work. Any more suggestions?

Sincerely need help.

roger
John H said on October 21, 2009

Roger, try the following:-
uninstall java and then clean your system with ccleaner (registry cleaner)
reboot and reinstall java
Follow the instructions in my first message

You should be ok then

cheers

John
Anonymous said on October 21, 2009

flash file does not have Flash9b,does have Flash9e?
lol said on October 24, 2009

thanx dude it took me a long time to find this site but now it finally works
stupid vista
Anonymous said on October 27, 2009

I have tried absolutely everything to get flashplayer 10 working.
Once I enable UAC again, I’m told I don’t have the latest version. But I do! It’s there in WindowsSystem32MacromedFlash folder.
Going slightly mad….
Anonymous said on October 27, 2009

Great until you turn UAC back on again……What now?
Name said on October 29, 2009

If you are still having problems with IE 8 or which ever one you have, then download Mozilla Firefox and use it instead of Explorer. I did it and everything works fine, videos and all!
Anonymous said on October 29, 2009

It is a perfect solution.
Best regards.
Anonymous said on November 8, 2009

No wizard comes up ??
Anonymous said on November 14, 2009

With Vista 64-bit operating system INCREDIBLY the 64-bit version of Internet Explorer does not work correctly. FIX: Go to Microsoft website, download the latest Internet Explorer 32-BIT VERSION, follow install procedure. Then go to Control Panel, select add/remove programs, find Internet Explorer 64-bit version, highlight and select REMOVE. Presto! All fixed! P.S.: This drove me crazy till I found the fix on a forum, and dont worry, the 32-bit program is actually faster and works perfectly with the 64-bit Vista. I’m glad Vista 64 runs 32-bit programs too!
Anonymous said on November 15, 2009

I did the aboce…. and when i hit “run as administrator” and then “continue”….. nothing happened…….
HELPPPP@@@!!!!
DORIS said on November 26, 2009

I WENT TO MACROMED AND THERE IS NO FLASH PLAYER THERE,WHAT DO I DO PLEASE HELP
Desperate said on November 28, 2009

Help please! I can’t get to C:WindowsSysWOW64
I’ve tried installing the Flash Player 10 times!!!
And I need it to convert my videos on RealPlayer.
Please!!!!
Desperate said on November 28, 2009

. Odd. I think I figured out why it wasnt working for me. I couldn’t navigate to C:WindowsSysWOW64

but I navigated to:
C:WindowsSystem32

does this mean i actually have a 32 bit computer?
cuz it says 64 on the sticker on my laptop and next to it, theres a sticker that says Windows Vista Basic
Desperate said on November 28, 2009

ohkay now another problem. so im here at C:WindowsSystem32MacromedFlash
and then I right clicked FlashUtil10b (cuz there was no 9b) and clicked run as administrator and then continue. AND NOTHING HAPPENED. well actually, the first time, it said there was an update and I clicked no thanks, cuz I didnt want another updated version. then nothing happened. so I went back and repeated the instructions MANY TIMES. and guess what? NOTHING HAPPENED. sorry for the caps, but I am EXTREMELY frustrated. I though advanced technology was supposed to help us not cause us to slap ourselves and growl in frustration!!!
Desperate said on November 28, 2009

SAME WITH ME OMG.
Desperate said on November 28, 2009

SAME. WHY WON’T ANYONE ANSWER OUR QUESTIONS!??!?!?!? D:
Brittany said on November 28, 2009

ok I can’t even get past the third step- im in the “C” drive but there’s no “Macromed Directory” folder…any suggestions?
Anonymous said on November 30, 2009

please i want a adobe flash player
Desperate said on November 30, 2009

why don’t u download it for free off adobe’s website?
Anonymous said on December 4, 2009

Well, tried this fix a couple times then restarted my computer to find it doesn’t work! Before arriving at this site I had been online with Adobe online help and had someone walk me through several proposed fixes that still didn’t work. After gave feedback to Adobe…they still don’t have an answer. I am running Vista 32 bit with the latest Windows Internet Explorer and everything enabled. Real annoying having to redo download and install every time you restart your computer.
mike T said on December 4, 2009

Thanks to JOHN H comments a month back

clear instructions and works perfectly, especially as I don’t use UAC (who needs to lol)

Thanks again

Mike T
sjw said on December 5, 2009

I found Disable UAC but not Disable UAP.
Anonymous said on December 9, 2009

In my Flash directory, I DO NOT have a FlashUtil9b. I only have a FlashPlayerTrust. Please advise
jporter said on December 10, 2009

excellent advice it works for my vista now ta
Anonymous said on December 16, 2009

I am at my wits end i have downloaded the latest flash player(10 btw) and it works on two stardard users but wont work on my admit user and i downloaded it on the admin user. Tried the suggestion up top but still no luck. Any suggestions greatly appreciated.
Anonymous said on December 17, 2009

There is no answer to this problem.
Adobe Flash Player will not run under Windows Vista with User Account Control switched on. Just turn it off; you don’t need it.
Anonymous said on December 17, 2009

Adobe Flash Player will not work under Windows Vista with User Account control turned on. Just turn it off; you don’t need it.
Crissie said on December 19, 2009

Excellent!!!
Thank you so much, it works with my vista.
Name said on December 22, 2009

i have no folder named FlashUtil9b.
Anonymous said on January 6, 2010

This was awesome, even I was able to do it as a woman — LOL
Anonymous said on January 11, 2010

Tried that. I get the … completed successfully message but it still doesn’t work on Business Vista
Arioch said on January 14, 2010

Works for the newest version as well, was about to throw the computer out the window.
(hint for others – the file names change with the versions, you’re looking for the .exe that has Util in it)

Thanks!
registry cleaner said on January 14, 2010

Great post, really help me a lot. Thanks.
ravi said on January 14, 2010

thnks for valuable info
Anonymous said on January 26, 2010

Thank you. It worked perfectly.
Sandy said on February 4, 2010

How do you install Flash and Java in Win 7 when you have over and over, but it seems to not be available…no hulu, no youtube, no teleseminar links, no nothing…
D said on February 9, 2010

Thank you!
Wonder why the goofballs at Adobe didn’t tell us?

Without your help . . . I’d still be wondering what went wrong?
Anonymous said on February 14, 2010

hmmm i uninstalled the last one and installed new . now when i reach this file you have to run as administrator i am waiting and once the load is completed i get a message saying: An error was occurred while downloading the installer. please make sure you are connected to internet and try again… well i am connected to internet i tried to repeat 100 times but nothing anyone who can help? :o
Anonymous said on February 18, 2010

For step 5, all I can see is FlashUtile.exe. Do I click ‘run’ like I would do if it came up with FlashUtil9b??? And does this work with Google Chrome???

Somebody help me, PLEASE!!!
D said on February 18, 2010

I tried going through this little process several times . . . . .
never did get it to work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Also having problems with Quick Time player as well . . . it won’t work.

The only thing that works on my computer is Windows Media Player ! ! !

So, all of this stuff didn’t help !!!!!!!!!!!!!!!!!!!!!!
Anonymous said on February 19, 2010

I used to install Flash Player everytime I open a site that requires it. Hassle, hassle and hassle.

I am running 64-bit Windows 7 and I had FlashUtil10e, which I clicked.

Superb advice. Now it works perfectly.

Thanks.
Oobist
evilkitty75 said on February 20, 2010

did that but it didnt work even tho it said it now worked
n please dont tell me to reboot i did that also
evilkitty75 said on February 20, 2010

I find that offensive u must be an airhead lol
evilkitty75 said on February 20, 2010

BECOUSE IT DONT WORK!!!
ehy do ya think were lookin for other ways sherlock?
evilkitty75 said on February 20, 2010

READ AGAIN SLOWLY
why dont ppl read things properly????
evilkitty75 said on February 20, 2010

i get that message when i try to download
the get adobe flash 10 it downloads it n asks do u want to run it
n i say continue n it says “not a valid win32application”
this is why im lookin for another way
Anonymous said on February 22, 2010

click start/right click computer/ don’t double click computer— right click. Select properties,and you will see 32 0r 64 bit.
Jessica said on March 1, 2010

i went to windows and there is no C:WindowsSystem32. or Macromed
Name said on March 3, 2010

Nothing is happening.
Anonymous said on March 22, 2010

Yes, I did not see “FlashUtil9b” but there was a “FlashUtil10a” so I hope this works. I hope this will fix my Adobe Flash problems! :)
Alana said on March 24, 2010

That unfortunately didn’t help at all. I have done everything, contact Adobe and follow their directions, remove Flash Player completely, re install and still when I am using Firefox it keeps telling me to upload Flash Player and I cannot view any videos. This is a newish computer and still nothing.Please help. Thanks.
Anonymous said on March 24, 2010

when I open Macromed there is no Flash directory
no folders exist
HM said on March 28, 2010

it worked for me
that’s a miracle :)
THANKS A LOOOOTTTT
Anonymous said on March 29, 2010

Thank you so much i spent hours trying to sort out flash player on vista then i found ur website, all sorted now, thanks again xx
Anonymous said on April 7, 2010

I am having huge problems on my vista 32 Dell. I am not even going to go into the DELL issue. Anyway…

I went to create a web page in Weebly and they needed a higher update with Adobe Flash 10, so I went to download it, and it did not do it through IE but it did it through Firefox.

The adobe page advice said to uninstall all other versions. I had 8 and 9, so that’s what I did and even cleaned out my recycle bin (big huge mistake).

Anyway…I keep on getting error messages when I tried to execute the files. I’ve turned off the UAC, I’ve disengaged the enable in security, right clicked and tried to run as an administrator.

Nothing.

I get these error messages…tn_19166 and type it into google and get a list of sites for resources and I try them and still nothing.

I’ve also had an installer error message. I really think that two programs are somehow not responding or maybe the installer is not talking to the new adobe, but whatever it is, I need help , and help FAST.

Now I can’t run by captivate because it needs FLASH!!!!

Is there anyone out there that can help?
Anonymous said on April 10, 2010

i installed but i dont know it is prompting me that it has stopped working
Anonymous said on April 10, 2010

Hi.
Been trying to install flash player and have followed instructions you’ve advised but have got stuck after i’ve gone into macromed. You’ve said that we need to click on util9b but i have no file for this i only have util10b.exe would i need to click on this to proceed or take another route?
Melissia said on April 29, 2010

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.4; SLCC1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.5.30729; .NET CLR 3.0.30618)
Timestamp: Thu, 29 Apr 2010 14:55:14 UTC

Message: Error in loading DLL
Line: 61
Char: 257
Code: 0
URI: http://s.ytimg.com/yt/jsbin/www-core-vfl162485.js

Flash player will not run on any web site? Any help is appreciated?
jeanne said on May 11, 2010

Thanks, this is exactly what happened to me. But, I have Windows XP.
Will the solution work the same?
Again, thanks
hoops said on May 14, 2010

got firefox on…enerything is working
thanx soooooooooo much
jacquie gerideau said on May 21, 2010

tried above, wizard never popped u[ so I still do not have flash player on vista 64 bit
also, flash util 10b came up not 9b. I got as far as FB install wizard, which never showed up. frustrated and bewildered.any ideas?????
Rob said on May 26, 2010

Thank you.
After putting up with Vista for 2 yrs it just reminded me why I will never buy another PC loaded with MS products again
peter said on May 30, 2010

i have flashUtil10c and it doesnt work
Roboverton said on June 21, 2010

fOR wINDOWS 7
ManoSanta said on June 25, 2010

I got the same problem and was resolve when turn off my UAC. Do it, and then follow the procedure above. I have Windows Vista
AMTyler said on June 29, 2010

What is the there is no FlashUtil9b but only a 9f ??
NoName said on July 1, 2010

Well that’s just lol
jessica<3 said on July 6, 2010

how do you navigate??? omg
nogoodendinsight said on July 22, 2010

Again, all the experts at Adobe and Opera and the others are UNABLE to resolve compatibility issues! To call this ridiculous is the understatement of the century. I tried all the proposed solutions and – of course – they don’t work because they aren’t meant to work. Oblabla demanded censorship of the internet and that’s what it is, pure and simple. It’s censorship when most people can no longer watch youtube videos. If Oblabla weren’t the bankster shill he is, perhaps there might be cause to produce vids showing him in a more favorable light, but after the heist of the century a lot of obfuscation seems to be necessary…

If this Flash Player issue were so bad as to render playing vids impossible, why does it work in older browsers? Because there wasn’t time – or need – to botch up old browsers as well. Keep dingling, Barry!
TV said on July 26, 2010

hi. when i follow the instruction, it ends up in deleting the flashplayer! what gives? is this microsoft and adobe’s way of making you upgrade to windows 7? ive been having this problem for months and ive tried almost every solution i could find on the web. im seriously thinking of switching to mac!
Linda Greenfield1 said on August 11, 2010

i opened computer and went to c drive but i do not see Macromed ?????
Na said on August 11, 2010

I followed the first list of instructions but once I get to the 3rd step I do not have a Macromed file. I have uninstalled and reinstalled everything and nothing works. I am baffeled!

1. Open Computer.

2. Navigate to C:WindowsSystem32.

3. No file under that name.
Ccarsten2001 said on August 12, 2010

when I do the above, it want to unistall the flash player.
Stineoslol said on August 16, 2010

i downloaded the new adobe flash 10 and i still cant get it to work. every time i get passed the Macromed step i see the flash player and when i click on it would say “would you like to uninstall” but when i go on youtube it would say ” you need to download adobe flash player 10″ !!!!!!!!!!!!!!!!!!!!! HELP!!!!!!!!!!!!!!!!!!!
L. said on August 17, 2010

For Vista, you say to open your computer and open C:WindowsSystem32. but all mine says is C: open it but there is no Macromed directory.So now what do I do?
L. said on August 17, 2010

Ive been having the same problem, but the instuctions above for vista dont work either.
L. said on August 17, 2010

Yep, no file under that name for me either, so now what do we do?
L. said on August 18, 2010

I had all these same problems of trying to download the flashplayer. It was due to somehow my Shockwave player got deactivated-turned off. So once I turned it back on, the download for the new flashplayer worked just fine from Adobe.
Mimiseed said on September 14, 2010

when i do what you say,, it comes up as uninstall flash.. I want this thing to run.. NOT uninstall it… :(
Vik said on September 16, 2010

I dont have FlashUtil9b. I am not sure whata to do know with all this frustration. :(
Vik said on September 16, 2010

But I do have Flash10.0cx and FlashInstall. Niether one of them say Run as Administrator.
Paula said on September 18, 2010

You saved me!! Thank you for your advice!
Jigztatsme said on September 18, 2010

I just want to open an .swf directly…. without a browser….
wat shud i select in “open with” ?
Luckypal said on September 26, 2010

I followed instructions as prescribed, but what came up was flash player 10.1.
All the right clk did was uninstall the prog. What’s the fix for V 10.1?
LP
Anonymous said on October 14, 2010

Hi this is the first time i have used one of these forums. I installed update pompt to flashplayer 10 on 28 september and have had the same problem. My laptop is a 32bit and have followed the instructions given, however when i open the flash directory it is shown as FLASHUtil10K? There are 3 user accounts and only on 1 account it works. Is it because it wasnt ‘run as administrator’? What is going on? Can u help me please?
Anonymous said on October 14, 2010

Hi this is the first time i have used one of these forums. I installed update pompt to flashplayer 10 on 28 september and have had the same problem. My laptop is a 32bit and have followed the instructions given, however when i open the flash directory it is shown as FLASHUtil10K? There are 3 user accounts and only on 1 account it works. What is going on? Can u help me please?
Sbullard29 said on October 16, 2010

Tried to run as admin and it tried to uninstall. WHAT????
sreeni said on October 20, 2010

Tried to install but i cant it
Shirley Davis said on October 24, 2010

Oh…so that’s what happens? After all it’s just got to do with the update. Yeah, many times after I have reformat my PC, and installed flash player, restarted..and still these “need to install” message will show up. But you know that’s not the only problem I get with Adobe. Sometimes I get certain messages that seem to pertain to permission issues. I don’t know if a lot of people encounter it too, but I found this good source telling that you can solve it by downloading SubLnACL from Microsoft website.
dave said on October 25, 2010

rite downloaded new flash player still cant play games on fb or vids on youtube can u pls help doin my heed in
Lorne said on October 31, 2010

Thank you. Actual online solution that works!
KELLYHEARN said on November 5, 2010

I too have been having this problem for the past few days and have just solved it! Hoorah!!

I’m using Internet Explorer and simply clicked on “tools” and then “manage add ons”….. looks for Adobe Flash Player and check if the add on has been disabled. Mine was….. so I enabled it and hey presto my flash player now works properly.
Annab84 said on November 9, 2010

thank you so much have been installing/uninstalling for months, and just by enabling on the add ons, it all working.:-) thank you, your a star. X
Guest said on November 17, 2010

thanks so much for the solution
Ron said on December 28, 2010

Thank you so much! Excelent explantion! Happy Holidays!
Jmooney5 said on January 19, 2011

I did that it says unistall so i quit
Asdsf said on January 22, 2011

mine doesn’t work. i downloaded latest flash player 10 but it doesnt work
Shelbyhmlt said on January 25, 2011

It wont work as soon as i do step one, i cant find the C:WindowsSystem32.

when i search for it, it goes straight to windows media player?
Pwigington said on February 9, 2011

It still doesn’t work!!!!!
Pamgrace2001 said on March 11, 2011

Uninstall is all that shows up for me also
Tonisback said on March 13, 2011

I’m using IE 32 bit and downloading Adobe but it still won’t work. I have a 64 bit computer but I’m going through my IE 32 bit. I have Vista. Can’t get Flash working anywhere in my computer. I can’t view my photos or anything.
galXe said on March 13, 2011

IT WORKS!
galXe said on March 13, 2011

Under Computer, Click C, click Windows, click System32, click Macromed, click Flash, RIGHT click NPSWF32_FlashUtil.exe, RUN AS ADMINISTRATOR, CONTINUE User Account Control. You can now INSTALL Flash Player… This worked for my computer, FINALLY…. THanks!
Tonisback said on March 13, 2011

I have Vista and so far I can’t get it to work.
Anonymous said on April 4, 2011

mine either this is some bs!!!!
mollyjoy said on April 17, 2011

I have Windows XP and I keep getting the message to install Adobe but when I try I get the message from internet explorer that it can’t do it. I can’t view anything off the internet because I don’t have Adobe. How can I get it to work?
Ley87 said on April 29, 2011

Why everytime i want to attach file using my email, i can’t? Shockwave flash always unresponsived….what is the problem? I have tried all browsers but i still have the same problem….i don’t know the problem is…
scratch1 said on June 7, 2011

in dont want the fucking adobe flash player, why try and force me to take it. another form of communism
Tom Boyle said on September 16, 2011

I uninstalled Flash player and tried to reinstall from the web site. I get
“Only a single instance of this application can run”
Also my Windows Vista does not have FlashUtil9b. in the macromed file.
How can I get Flash back.
navya said on December 18, 2011

i have tried to instal flash player according to the above procedure in my windowsvista-64bit but i didn’t find flashutil9b in macromed file…
please help for me…
Lori said on January 8, 2012

I’m using Vista Ultimate and had just installed Pro Tools SE. I was having problems opening the software due to the Adobe Flash Player version on my Laptop. Searched everywhere including the Pro Tools forums but couldn’t find a fix that worked. After following the info suggested on this page I can now open Pro Tools SE. Works perfectly now:)
Thanks so much for the info!:)

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