Outlook 2007: Keep Sender’s Email Category

If you use Outlook in your organization, you might not be getting the full benefit of the email client. Outlook allows a sender to assign a category to their email. This category is then assigned to the email when the recipient receives it and the category is added to their category list, if needed. This can be a great help in keeping people on the same page when filtering categories and such. Unfortunately, their is a recommended rule that clears these categories and totally defeats the purpose. Here’s how to disable the rule and keep the email category assigned by the sender.

1. Open Outlook.

2. Go to the menu, click Tools and select Rules and Alerts.

3. Select the E-mail Rules tab.

4. Uncheck the Clear categories on mail (recommended) checkbox.

5. Click the OK button.


About Rob Rogers

Once a prolific author here on Tech-Recipes, Rob has moved on to greener pastures.
View more articles by Rob Rogers

The Conversation

Follow the reactions below and share your own thoughts.

  • jso

    Another often requested feature is the automatic assignment of the sender’s categories (which are set in your contacts) to new posts – actually, this is included in Entourage (the Mac version of outlook) for several years. Unfortunately, Outlook 2007 still does not offer it and it’s not possible to create a rule for this.
    Nevertheless you can add this feature with a short VBA Script which is described in the book “Microsoft Outlook 2007 programming” by Sue Mosher (see http://tinyurl.com/6azry5, remind to activate scripts within your Outlook’s security settings).
    This feature is extremely powerful, especially in combination with multi-category searchfolders!