Zune: How To Reset
If your Zune locks up or fails to respond, you can reset it by following this tech-recipe:
1. Make sure that the Hold switch is turned off.
2. Hold down the Back button and Up on the control pad until you see the Zune logo appear on the screen.
Once the device finishes starting up, your Zune should function as normal. This procedure will not delete any of your media files.
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