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Unlock the Thrill of Play Alberta Casino Canada with This Review

Unlock the Thrill of Play Alberta Casino Canada with This Review

Launched in 2020, has swiftly become the go-to online gambling platform for residents of Alberta. In this detailed review, we delve into the casino’s history, licensing, and regulations, exploring its commitment to security and fair play. Join us as we navigate the exciting terrain of Play Alberta Casino game selection, from slots to live dealer experiences.

Play Alberta Casino Canada Pros and Cons


  • Cross-Device Compatibility: Enjoy a seamless gaming experience on both mobile and desktop devices, providing flexibility for players on the go or at home.
  • 24/7 Customer Support: Access customer support around the clock, ensuring prompt assistance for queries, concerns, or technical issues, enhancing the overall user experience.
  • Competitive Odds and Live Betting: Benefit from competitive odds, especially on major markets, and immerse yourself in a rewarding live betting experience, adding excitement to your gameplay.


  • Limited Game Selection: The game selection is somewhat narrow, potentially limiting the variety of gaming experiences for players looking for a more extensive range of options.
  • Restricted Payment Options: With limited deposit and withdrawal choices, players may find their preferred payment methods unavailable, impacting convenience for a broader player base.

Casino Features at Play Alberta

Casino GamesRoulette, Blackjack, Baccarat, Video Poker, Slots, Progressive Jackpot, Lottery, Live Casino
SupportLive Chat, Phone, Email, FAQs
Licensing AuthoritiesAlberta Gaming, Liquor & Cannabis
ProvincesON, SK, PE, NT, NU, MB, NB, YT, AB, QC, BC, NL, NS
LanguagesEnglish, French
CurrenciesCAD, USD
TrustworthinessHeld in high esteem within the online gaming community
Types of BonusesNew Player Offer, Weekly Promotions, Freebies, Shortlived Promotions
Mobile AppAndroid, iPhone (IOS)
Securityadvanced encryption technology
Payment MethodsVisa, Master Card, PayPal, Interac e-Transfer
Minimum Deposit$5
Withdrawal Time1-3 business days
Support Contactstel:1-833-920-1447

Step-by-Step Guide to Creating an Account at Play Alberta

Completing the following steps ensures a smooth and secure registration process at Play Alberta Casino. If you encounter any issues or need assistance, feel free to contact their Customer Support Center.

1. Account Information:

  • Begin by providing a valid email and creating a secure password.
  • Ensure your password is between 8 and 48 characters and includes a combination of lowercase, uppercase, numbers, and special characters.
  • Play Alberta adheres to regulatory standards, necessitating identity verification. Additional documentation may be required.

2. Personal Information:

  • Fill in your first name, last name, gender, and date of birth.
  • Enter your residential details, including house number, apt/suite/unit, which is optional, city, postal code, and mobile number.
  • Select your occupation from the provided list. If retired, select the corresponding option.
  • Provide the name of your current employer. If retired, enter the name of your last employer.
  • Answer questions regarding your status as a Politically Exposed Person (PEP) or Head of International Organization (HIO). Each individual must personally partake in gambling activities, distinct from representing a company or organization.

3. Confirmation:

Confirm your account creation by responding to the email sent to your provided email address.

Brief history of the casino

Launched on October 1, 2020, emerged as the premier online gambling destination for Alberta residents aged 18 and above, situated within the province’s borders. This regulated platform offers a rich array of virtual slots and table games, with ongoing plans to introduce additional features in the near future.

What sets apart is its integration of the Alberta Gaming, Liquor, and Cannabis Commission’s (AGLC) GameSense responsible gambling program. This initiative guarantees players access to tools promoting healthy gambling, fostering a secure gaming environment.

Alain Maisonneuve, AGLC’s President and CEO, highlights’s role in offering Albertans a responsible gambling choice. The platform not only diversifies entertainment options but also generates revenue supporting vital programs in Alberta.

Licensing and Regulation

Play Alberta, being the exclusive regulated online gambling platform in the province, exemplifies a commitment to responsible gaming. The revenue generated through Play Alberta doesn’t just provide entertainment; it significantly contributes to the Government of Alberta’s General Revenue Fund. This fund, in turn, supports crucial programs and services, embodying a circular and beneficial relationship.

At the core of Play Alberta’s approach is the Alberta Gaming, Liquor, and Cannabis Commission (AGLC), overseeing the gaming, liquor, and cannabis sectors. AGLC ensures the integrity of gaming activities while maximizing financial returns to programs supporting Albertans. This commitment extends to fostering responsible gaming practices, with AGLC providing players with essential information to make informed decisions.

Alberta Gaming, Liquor and Cannabis

AGLC, as the Crown commercial enterprise for the Government of Alberta, plays a pivotal role in maintaining the integrity of the gaming, liquor, and cannabis industries. This extends to a comprehensive classification system for data and information security, aligning with provincial and federal standards.

The classification levels—public, protected A, protected B, and protected C—categorize data based on potential risk impacts, ensuring confidentiality, integrity, trustworthiness, availability, and protection of privacy. Additionally, AGLC defines stringent standards for storing and accessing information, emphasizing security measures in alignment with each classification level. AGLC employees bear the responsibility of upholding these standards and ensuring the security of data, information, and information technology systems.

Play Alberta Casino Bonuses and Promotions

Play Alberta Casino stands out with a variety of enticing bonuses and promotions, offering a thrilling experience to its players. The platform provides diverse bonus categories, including the New Player Offer, Weekly Promotions, Freebies, and Short-Lived Promotions.

Play Alberta Casino Bonuses and Promotions

Welcome Bonuses for New Users

For newcomers, Play Alberta Casino presents a lucrative $50 casino welcome bonus. This exclusive offer requires a minimum deposit of $10, and by using the Promo Code: CASINO50, players instantly receive a $50 bonus. It’s essential to note that the welcome bonus is limited to one per player and must be wagered 20 times before cashing out. Additionally, a unique promotion allows users to enjoy 50 free games upon depositing $20 or more, introducing them to the rocket-fueled Jackpot Blast game with epic prizes.

Regular Promotions and Special Events

Play Alberta Casino keeps the excitement alive with regular promotions and special events. A notable weekly promotion, like the current one, “Jolly Good Week with 20 Free Games,” offers players the chance to claim free spins or games by depositing with a promo code. Monthly offers include similar offers on specific games with a designated deposit amount and promo code, which can be activated at any time during the specified month.

Play Alberta Loyalty Program

Surprisingly, Play Alberta Casino does not currently feature a loyalty program. However, the absence of a loyalty program is compensated by the diverse and rewarding bonuses and promotions available to all players. Whether it’s the enticing welcome bonus or the regularly updated promotions, Play Alberta Casino ensures that users are consistently presented with opportunities to enhance their gaming experience.

Bonus Terms and Conditions

Players must adhere to certain terms and conditions when using bonuses. These include restrictions on using bonus balances for lottery purchases or sports betting, a 20x wagering requirement for most bonuses, and the expiration of bonuses within 24 hours if not used. The platform provides clear guidelines on wagering requirements, bonus expiration, and the types of games contributing to these requirements.

Play Alberta Casino Game Selection

Play Alberta Casino boasts a diverse and thrilling game selection that caters to the preferences of every player. From classic table games like Roulette, Blackjack, and Baccarat to the excitement of Video Poker, Slots, Progressive Jackpot, Lottery, and the immersive experience of Live Casino, the platform offers a comprehensive array of gaming options.

Play Alberta Casino Game Selection


Play Alberta Casino elevates the slot gaming experience with an impressive lineup of titles from renowned providers. Players can explore a variety of themes, including classic/traditional, diamonds/gems/jewels, ancient civilization, animals, underwater/fishing/pirates, and Western. The platform collaborates with top-tier providers such as IGT, Wizard Games, Red Tiger, Ainsworth, Inspired, Net|Ent, Everi, AGS, and NeoGames to deliver an unparalleled slot gaming experience.

The Newest Titles:

  • Dragon Lines: Immerse yourself in the fiery world of Dragon Lines, a slot game featuring up to 100 lines, stacked dragon wild symbols, free games, and scatter wins. The Chinese-themed slot promises excitement and multiple wins on its reels.
  • Super Hot 7s: Experience the heat with Super Hot 7s, a slot game offering free games, mixed paylines, wilds, jackpots, and prize wheels. Players can aim for the Grand Jackpot on the Prize Wheel, triple pays in free spins, and thrilling action on the 5-reel slot.
  • Krakatoa: Witness explosive wins with Krakatoa Lucky Break, a slot game that delivers wild action on every spin. Featuring stacked wilds, wild multipliers, and a lucky break feature with five jackpots, including the grand prize, Krakatoa promises volcanic wins with every spin.

Table Games

Table games at Play Alberta cater to the classic tastes of casino enthusiasts. The selection encompasses the timeless appeal of roulette, blackjack, and baccarat, as well as the strategic allure of video poker.

Partnering with industry leaders like IGT, PariPlay, Evolution, and NeoGames, the casino ensures a seamless and high-quality gaming experience. Stay true to classic and traditional themes, creating an atmosphere reminiscent of the most iconic casinos worldwide.

Newest Table Games:

  • Video Poker: Play your cards right with Ultimate X Ten Play Poker, a unique 9-in-1 video poker game. Offering variants like Jacks or Better, Joker Poker, and Deuces Wild, players can engage in 10 hands with Ultimate X Multipliers for an exhilarating poker experience.
  • American Roulette: Experience the timeless allure of American Roulette, a classic that never goes out of fashion. With a full range of betting options and payouts, this variant delivers the complete casino experience, thanks to unique online gaming tools.
  • Baccarat: Baccarat, one of the oldest and most popular card games globally, is now available for interactive play. Set in an elegant environment, it offers the glamour and excitement of high-limit play, including bets on tie hands and player-banker pairs.
  • Blackjack: Elevating the world’s best Blackjack experience, Play Alberta Casino brings online Blackjack to new heights, ensuring an immersive gaming session free from distractions. This Blackjack variant delivers an unparalleled level of engagement, letting players focus entirely on the game at hand.

Live Casino

The live casino offers a diverse selection of live dealer games, including table games and thrilling game shows.

  • Blackjack: Step into Play Alberta’s Live Dealer Blackjack Lobby, where an extensive array of live dealer blackjack games awaits. With real dealers, cards, and equipment, the HD livestream ensures an authentic and thrilling casino experience, accessible from the comfort of your home or on the go.
  • Poker: Play Alberta’s Live Dealer Poker Lobby provides an exhilarating collection of live poker games. Experience the excitement of live poker with professional dealers on your desktop, mobile device, or tablet. Bet confidently with skilled dealers and witness the real-time unfolding of the action in various live poker variants.
  • Baccarat/Sic Bo: Join the Live Dealer Sic Bo and Baccarat Games Lobby, featuring a well-curated selection of live dealer games. Enjoy the 24/7 availability of sic bo and baccarat tables with friendly dealers. Explore the roots of Sic Bo in ancient China and the historical legacy of Baccarat in 19th-century Europe.
  • Roulette: Take a spin on the live roulette tables, placing your bets on the classic casino game of chance. Enjoy the thrill of watching a real roulette wheel, with instant settlement of all bets as the ball comes to rest.
  • Game Show: Dive into Play Alberta’s Live Dealer Game Show Lobby for an engaging experience hosted by professional and friendly presenters. Live game shows are designed to inject fun back into casino play, offering players exhilarating and immersive experiences not found elsewhere.
Live Casino

Progressive Jackpot

Play Alberta Casino boasts a thrilling array of progressive jackpot games, including Rocky Mountain Riches, MegaJackpots, and POWERBUCK$. Among these, certain titles have captured the hearts of players:

  • Desert Fantasy: Experience multiplied fun and potential wins in Desert Fantasy, a slot game that combines special features with matching symbols for an exhilarating gaming experience. With big symbols, 10 free spins, and multipliers reaching up to 50X, Desert Fantasy offers the chance to extend your wins. The excitement reaches its peak with the possibility of hitting any of the three jackpots in every round, allowing players to win up to 5,000 times their ticket cost.
  • MegaJackpots Cleopatra: Elevating a classic slot, MegaJackpots Cleopatra adds a significant jackpot game to the beloved online Cleopatra slot. Retaining all the elements that made Cleopatra a fan favorite, this version introduces extra excitement with the MegaJackpots feature. Players can rediscover the charm of the classic Egyptian-themed online slot with the added thrill of a mega jackpot.
  • Wheel of Fortune Exotic Far East: Embark on the journey of a lifetime with the POWERBUCK$ Wheel of Fortune Exotic Far East slot, transporting players to exotic lands in the Far East. Spin the iconic wheel for a chance to trigger the POWERBUCK$ jackpot and enjoy additional features like up to 200 free spins and the brilliant Ca$hLink Deluxe Feature.


Playing the lottery at Play Alberta is a straightforward and engaging process. Players can start by pressing the “Buy Tickets” button and choosing their preferred play style—whether selecting personal numbers, using favorite past purchases, or opting for a quick pick. The flexibility extends to the number of draws, with players having the option to purchase up to 25 draws at once. For an extra layer of excitement, players can choose to add EXTRA to their purchase. After reviewing their shopping cart, players can proceed to checkout for a seamless payment process. Once completed, players can view their purchased tickets in My Account, eagerly anticipating the draw that could turn their lottery dreams into reality.

Here are the Lotto game options available at Play Alberta:

  • Lotto Max
  • Lotto 649
  • Daily Grand
  • WESTERN 649

Sports Betting at Play Alberta Casino

Play Alberta Casino extends its offerings beyond traditional casino games, providing an exciting sports betting platform. Here’s a guide to navigating the sports betting experience at Play Alberta:

1. Placing a Bet:

  • Choose a sport from the sports navigation.
  • Select your market.
  • Click the price for your chosen selection, adding it to your bet slip.
  • Enter your stake.
  • Confirm your bet by selecting “Place Bet” if your prediction is correct.

2. Wager Limits:

For a single event, the minimum bet is $0.10, and the maximum wager is set at $20,000, providing flexibility for various players.

3. Payment for Bets:

To place a bet, users need to deposit funds into their Play Alberta account. Navigate to the balance icon, select ‘Make Deposit,’ and follow the prompts to fund your account.

4. Land-Based Casino Transactions:

As of now, all deposits and withdrawals must be initiated online, and transactions in a land-based casino are not available.

5. Available Sports:

Play Alberta currently offers sports betting for a variety of sports, including hockey, tennis, football, boxing, basketball, MMA, baseball, Formula 1, soccer, and golf. This diverse selection ensures that sports enthusiasts have ample options to explore and bet on.

Sports Betting Bonuses

Sports Betting Bonuses

Play Alberta Casino offers enticing bonuses for sports betting enthusiasts, enhancing the excitement of wagering on various sports. Here’s a breakdown of the sports betting bonuses available:

Free Sports Bet Bonuses

Players receive free sports bet bonuses for actions like making a deposit or logging in, with no wagering requirements on these bonuses. The Free Bet, valid for 7 days, can be used in a single bet slip on single, system, or parlay bets. Minimum odds for qualification are communicated per Free Bet campaign. While winnings from free bets exclude the free bet amount, voided or canceled free bets are not refunded. Tracking free bets is convenient through the My Bonus Activity section under My Account.

Sports Bet-and-Get Offer

Bet-and-Get offers reward players with bonus credits deposited into their accounts after reaching a specified betting threshold within a week. Players earn a $10 credit for every $75 bet, with a maximum weekly credit of $50. Credits are issued on the first Tuesday after the Bet-and-Get period ends. Qualifying bets, settled within the timeframe, must have odds of 1.5 or higher. These bonus credits, usable across various gaming sections, including sports, casino, instants, lottery, and live dealer, come with no wagering requirements. While the Bet-and-Get bonus credit itself isn’t cashable, the winnings derived from it are.

Banking and Payments at Play Alberta

The banking and payments’ focus at Play Alberta is on widely used and trusted methods, which ensure a smooth and reliable financial transaction experience for players engaging with the diverse gaming offerings. The platform consistently evaluates and updates its banking options to align with user needs and industry standards, aiming to provide a secure and user-friendly environment for all players.

Banking and Payments at Play Alberta

Deposit Methods

Adding funds to your Play Alberta account is a straightforward process, ensuring a hassle-free start to your gaming experience. At Play Alberta, managing deposits is made easy for players’ convenience. Presently, the accepted payment methods for deposits include Visa and Mastercard debit and credit cards, providing a versatile range of options. In addition to these, Interac e-Transfer is also a recognized and secure method for funding your gaming activities on the platform. It’s essential for users to note that, at this time, prepaid cards and gift cards are not viable options for making deposits.

To promote responsible gaming, registered players have the flexibility to set daily, weekly, and monthly deposit and bet limits. The minimum deposit limit is $5.00, ensuring accessibility for players with varying preferences. On the other hand, there is a maximum deposit limit of $25,000 per day or $100,000 per week. It’s important to keep in mind that any adjustment to the maximum limit will take 24 hours to become effective, emphasizing the commitment to responsible gaming practices.

For added convenience, it’s worth mentioning that, under normal circumstances and if the site is not undergoing maintenance, deposits take effect immediately. This ensures that players can swiftly engage with the exciting array of games and entertainment options available on Play Alberta.

Withdrawal Methods and Processing Times

Play Alberta offers an easy withdrawal process for player convenience and security. Withdrawal requests typically undergo a two-business-day initial review, with potential identity and payment verification requirements. The estimated processing time for EFT (bank transfer) is three to five business days, while Interac e-Transfers take around two business days.

For a swift withdrawal, ensure your personal details are accurate. Notably, withdrawals are exclusively allowed for account winnings to prevent fraudulent requests.

Withdrawals from a Registered Player Account occur under specific circumstances, including proper requests, account closure, exceeding the Account Balance Limit, self-exclusion, or addressing a payment processing error. Withdrawals are directed to the player’s Canadian bank account. To facilitate withdrawals, AGLC may request necessary information and documentation, ensuring compliance with identity verification, payment processing, regulatory requirements, and security protocols.

Withdrawals are processed through electronic bank transfers, or Interac e-Transfers, in Canadian dollars to a verified Canadian bank account. AGLC may also opt for check payments at designated locations. Withdrawals are limited to winnings, with a minimum withdrawal amount of $10.00.

Transaction Fees

Play Alberta ensures transparency in its financial transactions. Players are responsible for any transaction fees imposed by credit card issuers when funding their Player Account. This approach allows players to be aware of and manage any additional costs associated with their chosen payment method.

By placing this responsibility on the player, Play Alberta maintains a clear and straightforward approach to transaction fees. This ensures that players have a comprehensive understanding of the financial aspects of their gaming activities. It also aligns with Play Alberta’s commitment to providing a responsible and transparent online gaming experience for players in Alberta.

Play Alberta Website Layout and Mobile Responsiveness Review

Play Alberta, established on October 1, 2020, has garnered attention not only for its diverse gaming options but also for its website design and mobile responsiveness.

Website Design and Mobile Responsiveness

Play Alberta boasts an intuitively designed website, ensuring seamless navigation on both desktop and mobile devices. The platform’s mobile responsiveness stands out, providing an engaging gaming experience on various screen sizes. The website’s layout is visually appealing, with a user-friendly interface that caters to both novice and experienced players.

Ease of Navigation and Search Functions

Navigating through Play Alberta’s website couldn’t be easier. The layout is logically organized, offering players quick access to a wide array of games. The search functions are robust, allowing users to find their preferred games efficiently. This user-centric approach enhances the overall gaming experience.

Quality of Graphics and Sound

Play Alberta prioritizes the quality of graphics and sound, enriching the gaming atmosphere. The platform utilizes high-quality visuals and immersive sound effects to create an engaging environment for players, whether they’re enjoying slots, table games, or live dealer options. This commitment to multimedia excellence enhances the overall entertainment value for players.

Software Providers at Play Alberta

Software Providers at Play Alberta

1. Net|Ent

For two decades, NetEnt has been at the forefront of digital entertainment, supplying premium gaming solutions to the world’s top online casino operators. Recognized as a pioneer, NetEnt delivers thrilling games powered by cutting-edge platforms. The company’s growth culture fosters innovation, ensuring they remain leaders in the industry. NetEnt’s commitment lies in providing flexible digital casino solutions that empower customers to be unique, premium, informed, and ahead simultaneously.

2. Red Tiger

Founded in 2014 by industry veterans, Red Tiger is a team passionate about casino game development. With a proven track record, they blend mathematics, graphics, software development, audio engineering, and gambling expertise to enhance the player experience. The company’s focus is on the science of fun, driving continuous improvement in the world of casino slots.

3. NeoGames

A Swedish RPG publisher turned global leader in iLottery solutions, NeoGames, part of the Aspire Global Group, stands out for its diverse portfolio. Known for their contributions to fantasy RPGs like Eon, NeoGames has evolved into a key player in online interactive solutions for lotteries. With a mission to be the long-term partner of choice for lotteries worldwide, NeoGames operates in 31 regulated markets across Europe, America, and Africa.

4. Ainsworth

Founded in 1995 by Len Ainsworth, Ainsworth Game Technology has become a leading gaming solutions provider globally. Headquartered in Sydney, Australia, Ainsworth operates on a global scale, supplying slot machines that evoke a vintage feel. Unlike some providers, AGT started as a slot machine manufacturer and has expanded its reach to over 50 countries, offering recognizable sound effects and a commitment to innovation.

5. Wizard Games

Wizard Games stands as a premier provider of online casino games, delivering value-driven iGaming experiences for regulated markets worldwide. With a suite of over 150 high-quality casino games certified across numerous jurisdictions, including Europe, Latin America, the USA, and Canada, Wizard Games combines time-tested recipes with innovative ideas. Their constant aim is to offer exceptional games, inventive features, and enthralling player interactions, adapting content to player preferences and client objectives.

User Experience at Play Alberta Casino 

Play Alberta Casino prioritizes user satisfaction by delivering a consistent and enjoyable experience across a variety of devices, ensuring accessibility and convenience for all players.

Mobile Experience

The casino ensures a seamless and immersive mobile experience for users on the go. The mobile platform is optimized for various devices, providing easy navigation and swift access to a diverse range of games. The responsive design adapts to different screen sizes, delivering a visually appealing and user-friendly interface.

Game Selection on Mobile vs. Desktop

Whether on mobile or desktop, Play Alberta Casino offers an extensive game selection, ensuring users enjoy the same quality and variety across platforms. The transition between devices is smooth, allowing players to continue their gaming experience seamlessly.

User Experience on Various Devices

  • Smartphones: On smartphones, Play Alberta offers a compact yet vibrant interface. Players can enjoy their favorite games with easy touch controls, ensuring an engaging and enjoyable experience on smaller screens.
  • Tablets: Tablet users experience the full richness of Play Alberta’s offerings with a larger screen. The interface is optimized for tablets, providing immersive visuals and responsive controls, enhancing the overall gaming experience.

Security and Fair Play

Play Alberta Casino places a paramount focus on security and fair play to provide users with a trustworthy gaming environment. Employing advanced software, the platform actively monitors and mitigates any attempts to disrupt services or manipulate information.

Aligned with the Freedom of Information and Protection of Privacy (FOIP) Act, Play Alberta commits to safeguarding user privacy. The information collected for administration strictly adheres to FOIP regulations and is used solely for program administration. Account closures follow established retention policies and legal requirements, ensuring the responsible handling of user data. This comprehensive approach underscores Play Alberta’s dedication to maintaining the highest standards of security and fair play for its users.

Encryption Methods

The casino prioritizes the security and privacy of user information through robust encryption methods. Employing a multi-faceted approach, the platform utilizes physical, electronic, and procedural safeguards to fortify the protection of processed data. The cornerstone of this defense is the implementation of Secure Sockets Layer (SSL) software. SSL encrypts all personal information entered on the Play Alberta website, ensuring that sensitive data such as names, addresses, and financial details are transformed into a secure code. This encryption process acts as a shield against unauthorized access, maintaining the confidentiality and integrity of user information. Furthermore, Play Alberta stores this encrypted data behind a firewall strategically designed to prevent external access, thereby creating a secure digital environment for users to engage in online gaming with peace of mind.

Random Number Generator (RNG) Certification and Fairness Audits

Play Alberta ensures the fairness and randomness of its games through rigorous Random Number Generator (RNG) certification and ongoing fairness audits. The platform’s commitment to transparency and integrity is evident in its adherence to industry standards. RNG certification involves a thorough examination of the algorithms governing game outcomes, conducted by reputable third-party agencies. This certification guarantees that the games generate outcomes in a genuinely random and unpredictable manner, ensuring a level playing field for all users. In addition to RNG certification, Play Alberta conducts regular fairness audits to assess the overall equity of its gaming environment. These audits scrutinize various aspects, including the Return to Player (RTP), which signifies the percentage of total prize payouts returned to players over a game’s lifetime. This meticulous approach underscores Play Alberta’s dedication to providing a trustworthy and fair gaming experience for its users.

Responsible Gambling Measures at Play Alberta

Play Alberta Casino, managed by the Alberta Gaming, Liquor, and Cannabis (AGLC), is steadfast in its commitment to responsible gambling practices. AGLC fosters a culture of moderation, emphasizing public awareness and education to ensure that Albertans can make informed and healthy choices in their gambling activities. The organization is dedicated to reducing the potential harms associated with gambling and constantly seeks innovative ways to enhance responsible gambling measures.

Play Alberta Casino’s Responsible Gambling Measures

Play Alberta promotes responsible gambling through its Self-Exclusion Program and actively supports GameSense, a program that equips players with essential information on various forms of gambling. GameSense empowers players to understand the odds, differentiate between chance and skill-based games, dispel common gambling myths, and access tools and support for responsible play. The GameSense Tips further encourage players to view gambling as entertainment, set budgets, avoid chasing losses, and maintain a balance with other leisure activities.

For those who may be experiencing gambling-related issues, the Alberta Health Services Addiction Helpline (1-866-332-2322) provides a vital support system. The casino, under the umbrella of AGLC, stands as a beacon of responsible gambling, prioritizing the well-being of its players and contributing to a safer gambling environment.

Customer Support at Play Alberta

Play Alberta is dedicated to providing exceptional customer support, ensuring a smooth and enjoyable gaming experience for its users. The casino takes pride in its commitment to promptly addressing player inquiries and concerns.

Contact Methods

Play Alberta offers various contact methods to cater to the diverse preferences of its users:

  • Email: Players can get in touch with the support team through the provided contact form. This method is suitable for non-urgent queries and allows users to receive detailed responses at their convenience.
  • Phone: For immediate assistance, players can contact the Call Center at 1-833-920-1447. The phone support is available 24 hours a day, 7 days a week, underscoring Play Alberta’s commitment to round-the-clock assistance.
  • Live Chat: The Live Chat feature enables users to engage with knowledgeable support agents in real-time, providing instant solutions to their queries.
Customer Support at Play Alberta

Response Time and Quality of Support

Play Alberta places a high emphasis on the quality and timeliness of its customer support. Whether through email, phone, or live chat, the casino strives to deliver prompt and effective solutions to ensure a positive user experience.


Customer support at Play Alberta is available around the clock. The 24/7 availability of the call center and the live chat feature reflect the casino’s dedication to providing continuous support to its players, enhancing accessibility and convenience.

User Testimonials and Feedback for Play Alberta Casino

Players applaud Play Alberta for seamless cross-device compatibility, offering a smooth gaming experience on both mobile and desktop. 24/7 customer support has garnered praise for its prompt assistance, enhancing the overall user experience. The commitment to competitive odds, especially on major markets, is positively acknowledged, along with satisfaction with engaging live betting features. However, a few users note a limitation in game selection, suggesting a broader array of options would enhance their experience. Additionally, feedback indicates that the available payment options are somewhat restricted, impacting convenience for a broader player base. Despite these considerations, Play Alberta remains appreciated for its flexibility, support, and exciting betting features.


In conclusion, Play Alberta Casino stands as a beacon of responsible gaming, effortlessly integrating entertainment and revenue generation for vital programs. Its commitment to regulatory standards, transparency, and user satisfaction is evident in its diverse game selection, robust bonuses, and responsive customer support. Whether experienced on desktop or mobile, Play Alberta provides a secure, fair, and enjoyable gaming environment, fulfilling its mission to enhance the overall gaming experience for the residents of Alberta.

FAQ Section

Who owns Play Alberta Casino?

Alberta Gaming, Liquor, and Cannabis Commission (AGLC)

Where is Play Alberta Casino located?

Play Alberta Casino is an online platform.

How to play at Play Alberta Casino?

You need to register, deposit funds, and start playing.

How to delete a Play Alberta account?

Users can request the closure of their accounts by contacting the customer support team.

Is Play Alberta safe to play at?

Yes, the platform employs advanced encryption methods, and its games undergo RNG certification and fairness audits.

How to withdraw money from Play Alberta Casino?

By initiating a withdrawal request through the cashier section of the platform.

How long does it take to withdraw?

The processing time for withdrawals varies. Bank transfer withdrawals take 3-5 business days; Interac e-Transfers take 2 business days.

Before I can make a withdrawal, do I need to confirm my account?

Yes, Play Alberta Casino may require users to undergo an initial review.

Can I set betting limits on my account?

Yes, players can set daily, weekly, and monthly deposit and bet limits.

Are there any country restrictions for Play Alberta Casino?

Yes, Play Alberta Casino is exclusively available to players physically located in Canada.

Does my phone require a separate account in order to play games?

No, players can use the same account across multiple devices.

How often does Play Alberta Casino offer promotions?

Regularly, including a welcome bonus and weekly and monthly promotions.

Can I play games for free at Play Alberta Casino?

Some games offer demo modes.

What happens if I disconnect from a game while playing it?

The system typically saves progress.

How legit is Play Alberta?

Play Alberta is a legitimate online casino owned and regulated by AGLC.

Is Play Alberta Casino legal in Canada?

Yes, Play Alberta Casino is legal.

Sites like Play Alberta In Canada

In Canada’s online casino landscape, several rivals to Play Alberta offer distinct gaming experiences. 

  • Jackpot City: A prominent name known for an extensive game library and enticing bonuses, it caters to diverse gaming preferences, ensuring fair play and security.
  • Tusk Casino: An exciting alternative with a user-friendly interface, offering a dynamic gaming experience from classic slots to live dealer games. Players enjoy enticing promotions and a rewarding loyalty program. 
  • Bet365 Casino: A global giant in online gambling renowned for its comprehensive sportsbook, extends its excellence to Canada. With quality slots, table games, and live dealer experiences, Canadian players embark on a secure and enjoyable gaming journey, emphasizing Bet365’s reputable standing in the market.

Should you find this Play Alberta Casino review informative, consider exploring our additional reviews on various Canadian casinos:
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Unveiling the Thrills: A Comprehensive Review of PlayOJO Casino in Canada
Score C$800 with the Welcome Bonus at Platinum Casino Canada – Comprehensive Review


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