IE6: Images Will Save Only as a Bitmap (*.bmp)

Contributor Icon Contributed by davak Date Icon August 23, 2004  
Tag Icon Tagged: Windows

If Internet Explorer will only let you save an image file as a bitmap, here’s how to fix it.


After my latest reinstallation of XP, Internet Explorer will only let me save image files as bitmaps. When I right-click and try to save, *.bmp is my only option. Actually several things can cause this error; therefore, you may have to try several things to fix it.

One of the most common causes is actually an error in the Temporary Internet Files folder or an error in the Download Program Files folder. I have also seen this when the cache is either full or sized incorrectly. If this is the program, clearing these folders through Internet Options in the Tools menu will usually fix the problem:

Clear the Cache:

    1. Open IE
    2. Click Tools
    3. Click Internet Options
    4. Click General Tab
    5. Under Temporary Internet files, you should click Delete Files
    6. Confirm with an OK

Remove Bad Downloaded Program Files:

    1. Open IE
    2. Click Tools
    3. Click Internet Options
    4. Click General Tab
    5. Under Temporary Internet files, click Settings
    6. Click View Objects
    7. Look at the Status column. Right click on the files listed as either Unknown or Damaged, and then select Remove from the context menu.
    8. Confirm with Yes
    9. Close the remaining windows by clicking OK

If the above does not work, you may have to remove all the files in the Downloaded Program Files folder.

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  • Anonymous
    Thank you so much - this resolved my issue
  • Guest 2
    I've done everything suggestd and have even went as far as running system restore. I still get the same problem. The only thing new that I've added to my computer is the XP service package 2. Would this have anything to do with pictures only being forced to save as bitmaps? I need help please. Thanks.

    scaldw626@yahoo.com
  • Anonymous
    If all else fails move the temp folder in internet options to C:Temp
  • Anonymous
    arrrrgh it works.. which is good

    until i have to do this every day... Microsoft need to fix this its annoying as hell

  • Anonymous
    ive tried many times, to clean my temporary internet files, ive uninstalled all the downloaded program files, even if they didnt say "unknown" this still did not help, but if i goto save an image and save the title as "untitled.jpg" it saves as .jpg which is odd, 'cause i can only save in .bmp, or so the selection box says, but needless to say, this problem is very aggrevating and the only way can see to fix it, is result of moving to another browser such as opera.
  • Guest
    In I.E. go to tools and select Internet Options. Click on the Advanced tab and under the Security heading, close to the bottom, uncheck the box next to "Do not save encrypted pages to disk", click ok and the problem is solved. :)
  • Anonymous
    Sorry, forgot to say you might need to reboot for it to take effect.
  • Anonymous
    <ul id="quote"><h6>Guest wrote:</h6>In I.E. go to tools and select Internet Options. Click on the Advanced tab and under the Security heading, close to the bottom, uncheck the box next to "Do not save encrypted pages to disk", click ok and the problem is solved. :)</ul>

    nope. doesnt work.

    im the one who posted before you, and i did what you said. and nope. they still save in .bmp i also found something weird, when i right-click and image and goto properties, the size, and type of the image says "Not Available" so something is definetly wrong some where.
  • Cassoe
    Here it is 2009 and still this problem has not been solved. I have done everything that has been suggested here and on Microsoft Help & Support as well as some suggestions from individuals and nothing has solved this problem . This was not happening when I first started using IE6 Windows XPSP2. Could it be that a MS update caused the problem? I have always installed them.
  • JusJane
    I am on Windows 7 and I also still hav the problem <sigh>
  • JayDee
    Hi,

    From the official Microsoft Page:

    Method 1
    Delete the temporary Internet files. To do so, click Tools, click Internet Options, click the General tab, and then click the Delete Files button.

    Note To locate the Temporary Internet Files folder, click Options on the Tools menu, click the General tab, and then click Settings. The current location appears in the Settings dialog box.
    Back to the top

    Method 2
    To work around the problem, click Tools, click Internet Options, click the Advanced tab, click to clear the Do not save encrypted pages to disk check box, click View, and then click Refresh. The Do not save encrypted pages to disk check box is under the Security section.
    Note: so as Guest/Anonymous suggested four years ago but after the unchecking you need to refresh (View... Refresh or F5)

    This worked for me! Good luck!
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