IE6: Images Will Save Only as a Bitmap (*.bmp)

Contributor Icon Contributed by David Kirk     
Tag Icon Tagged: Windows  

If Internet Explorer will only let you save an image file as a bitmap, here’s how to fix it.


After my latest reinstallation of XP, Internet Explorer will only let me save image files as bitmaps. When I right-click and try to save, *.bmp is my only option. Actually several things can cause this error; therefore, you may have to try several things to fix it.

One of the most common causes is actually an error in the Temporary Internet Files folder or an error in the Download Program Files folder. I have also seen this when the cache is either full or sized incorrectly. If this is the program, clearing these folders through Internet Options in the Tools menu will usually fix the problem:

Clear the Cache:

    1. Open IE
    2. Click Tools
    3. Click Internet Options
    4. Click General Tab
    5. Under Temporary Internet files, you should click Delete Files
    6. Confirm with an OK

Remove Bad Downloaded Program Files:

    1. Open IE
    2. Click Tools
    3. Click Internet Options
    4. Click General Tab
    5. Under Temporary Internet files, click Settings
    6. Click View Objects
    7. Look at the Status column. Right click on the files listed as either Unknown or Damaged, and then select Remove from the context menu.
    8. Confirm with Yes
    9. Close the remaining windows by clicking OK

If the above does not work, you may have to remove all the files in the Downloaded Program Files folder.

 

3 Comments -


  1. Cassoe said on January 23, 2009

    Here it is 2009 and still this problem has not been solved. I have done everything that has been suggested here and on Microsoft Help & Support as well as some suggestions from individuals and nothing has solved this problem . This was not happening when I first started using IE6 Windows XPSP2. Could it be that a MS update caused the problem? I have always installed them.

  2. JusJane said on October 5, 2009

    I am on Windows 7 and I also still hav the problem

  3. JayDee said on October 14, 2009

    Hi,

    From the official Microsoft Page:

    Method 1
    Delete the temporary Internet files. To do so, click Tools, click Internet Options, click the General tab, and then click the Delete Files button.

    Note To locate the Temporary Internet Files folder, click Options on the Tools menu, click the General tab, and then click Settings. The current location appears in the Settings dialog box.
    Back to the top

    Method 2
    To work around the problem, click Tools, click Internet Options, click the Advanced tab, click to clear the Do not save encrypted pages to disk check box, click View, and then click Refresh. The Do not save encrypted pages to disk check box is under the Security section.
    Note: so as Guest/Anonymous suggested four years ago but after the unchecking you need to refresh (View… Refresh or F5)

    This worked for me! Good luck!

 

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