XP: Get Your Help and Support Working Registry Hack

Posted March 15, 2006 by William_Wilson in Windows

With Windows XP, switching themes and other registry options can disable the Help and Support options. You can restore them with this registry hack.

Modify this key:

Path: [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Environment]
key: windr
First, delete the key that already exists if its type is: REG_SZ. (If it is not, you have a more serious Explorer issue.). Then, in its place, create a new key of type: Expandable String by right-clicking in the right pane.
Its type will be as follows: REG_EXPAND_SZ. Name it windir as it was before, and make the data %SystemRoot%.

This should solve the problem. I have added the script for the same process below, but I have not had any success with it. The keys in certain folders are not easily changed by script.


[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Environment]


NOTE: The type of the key is usually what is changed somehow by Windows, from an expand key to a normal REG_SZ. This simply corrects this mistake.

Questions/Comments: [email protected]
-William. ยง (marvin_gohan)

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