Blackberry : No Internet Browser icon / Problems with Enterprise Activation

Contributed by seamonkey420 April 17, 2007  
Tagged: Blackberry

This recipe is for all of you IT peeps out there that deal w/Blackberry’s and activating them via Enterprise Activation. Sometimes I receive new Blackberry’s that are missing the Internet Browser and will not activate via Enterprise Activation. This recipe will solve this!

Blackberry and Missing Internet Browser icons / Not able use Enterprise Activation:

This guide explains how to get the Internet Browser icon to show up for a new Blackberry and also download any missing services required for Enterprise Activation.

On the Blackberry, go to Options > Network

Click in the Network screen and choose the option to “Start Provisioning“. You should then see network activity on the Blackberry.

Go back to Options > Advanced Options. Then go to Host Routing Table and click into it.

Once you are in the Host Routing Table screen, you’ll notice that there is probably nothing showing, click and choose the option to “Register Now“.
Once you do that, you see again network activity and also you should a list of items showing in this screen. I will usually do the “Register Now” two more times (since whenever I call sprint or verizon, they suggest to do it that many times).

Now go back to the main Blackberry Home screen and give it a few minutes and you should get the internet browser and also be able to do an Enterprise Activation.

If not, you may have to end up calling the carriers to see if they didn’t do something on their side.