Blackberry : No Internet Browser icon / Problems with Enterprise Activation

This recipe is for all of you IT peeps out there that deal w/Blackberry’s and activating them via Enterprise Activation. Sometimes I receive new Blackberry’s that are missing the Internet Browser and will not activate via Enterprise Activation. This recipe will solve this!


Blackberry and Missing Internet Browser icons / Not able use Enterprise Activation:

This guide explains how to get the Internet Browser icon to show up for a new Blackberry and also download any missing services required for Enterprise Activation.

On the Blackberry, go to Options > Network

Click in the Network screen and choose the option to “Start Provisioning“. You should then see network activity on the Blackberry.

Go back to Options > Advanced Options. Then go to Host Routing Table and click into it.

Once you are in the Host Routing Table screen, you’ll notice that there is probably nothing showing, click and choose the option to “Register Now“.
Once you do that, you see again network activity and also you should a list of items showing in this screen. I will usually do the “Register Nowtwo more times (since whenever I call sprint or verizon, they suggest to do it that many times).

Now go back to the main Blackberry Home screen and give it a few minutes and you should get the internet browser and also be able to do an Enterprise Activation.

If not, you may have to end up calling the carriers to see if they didn’t do something on their side.

 

About Jimmy Selix

Jimmy Selix is an early adopter that loves to be one of the first on the block to have the latest and greatest in technology and gadgets. Another love of his is being able to share his knowledge to others seeking it. Feel free to drop any comments or questions that you may have.
View more articles by Jimmy Selix

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65 Responses to “Blackberry : No Internet Browser icon / Problems with Enterprise Activation”

  1. December 09, 2008 at 3:30 am, San said:

    Good job dude… this def worked for me…

    Reply

  2. March 04, 2009 at 11:14 pm, dangel said:

    wow! thanks so much. you made me really happy. Smiling : – ]

    Reply

  3. March 26, 2009 at 3:58 am, DD said:

    My blackberry was missing the browser icon and this totally worked! Thanks!

    Reply

  4. March 27, 2009 at 10:29 pm, Braeden said:

    I cant find Start proving under network plese help

    Reply

  5. March 27, 2009 at 10:31 pm, braeden said:

    I cant find START PROVISING in NETWORK please help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Reply

  6. April 03, 2009 at 2:49 pm, Tung said:

    go into mobile network, then click the application hard button.

    Reply

  7. April 15, 2009 at 6:37 pm, joe said:

    thanx dude u been a great help!

    Reply

  8. May 09, 2009 at 3:10 am, carolann said:

    how in the heck to do u go to options??

    Reply

    • May 20, 2011 at 1:23 am, Abc123 said:

      Theres a wrench in the Applications Menu.

      Reply

  9. June 19, 2009 at 10:28 pm, abc123 said:

    Good Work..

    Reply

  10. October 30, 2009 at 7:33 am, Andrew said:

    Thank you so much! This guide was extremely helpful!

    Reply

  11. December 02, 2009 at 3:05 pm, Anonymous said:

    thanks so much this worked perfectly!!

    Reply

  12. December 21, 2009 at 1:11 am, robert55 said:

    i got a black berry pearl from a friend and i put my sim card in the phone and i cannot use the browser to go online.. can someone help me

    Reply

  13. December 21, 2009 at 1:20 am, Robert Downey said:

    i got a blackberry pearl from a friend and i am unable to use the internet browser because it doesnt show or work in my applications screen.. can someone help me

    Reply

  14. December 26, 2009 at 9:05 am, Jared Knight said:

    Short. To the point. Successful. 5/5

    Reply

  15. December 31, 2009 at 6:51 pm, chat guerrero said:

    I tried that already, but it’s not working. What else can I do? I cannot browse with the Internet Browser icon. Where cam I download the application?

    Reply

    • December 31, 2009 at 6:56 pm, chat guerrero said:

      please reply here. please. thanks.

      Reply

  16. February 06, 2010 at 6:31 am, Ritesh said:

    Awesome , it worked for me too, thanks alot.

    Reply

  17. March 19, 2010 at 12:09 pm, Danielle said:

    Thank you sooo much this actually helped me out a lot. Thank you again!

    Reply

  18. April 23, 2010 at 5:05 am, Anonymous said:

    why my blackberry theres no internate browser?

    Reply

  19. April 23, 2010 at 6:36 am, Anonymous said:

    how to install internate browser?

    Reply

  20. May 08, 2010 at 10:23 am, jasper said:

    i cant click on the network….because if its 7100t?
    and then if i click on the host routing table it says “Registration message queued. it will be sent once data coverage is available?

    Reply

  21. June 02, 2010 at 8:40 pm, The Beer Soap Company said:

    Thank you! I was unable to see my browser as well and your trick helped me!

    Reply

  22. July 12, 2010 at 5:13 pm, mallllllll said:

    thank you!! worked perfectly!! :)

    Reply

    • September 08, 2010 at 12:06 am, 203 said:

      you are the man…worked perfectly!

      Reply

  23. September 09, 2010 at 6:07 am, anony said:

    I can’t find Start Provisioning :(
    Please help me!

    Reply

  24. September 27, 2010 at 3:13 pm, Chris P. said:

    Im having a problem with the first part… When I go to Options- the only option I have with the word “network” in it is Mobile Network.
    I assume that is the same? I click it and I do not get an option “Start Provisioning”
    HELP PLEASE!!! I bought a blackberry and got the service in Prague (Going to school here) And the language barrier is insane and no one can help me

    Reply

  25. September 28, 2010 at 6:08 pm, Indurep01 said:

    Super worked fine for me with Porta in Ecuador!!

    Reply

    • October 11, 2010 at 8:19 pm, Shebaddyoo_942 said:

      can u help me im in ecuador to and i cant do this i dont know whyy . what blackberry do u have ?

      Reply

      • November 10, 2010 at 12:30 am, Indurep01 said:

        I have a blackberry strom 9500. You need to have a dataplan with Porta but they are so inflexible here. They have to link your IMEI with your plan otherwise it will not work even if you push register now till the end of times….it simply is a configuration thing at Portas end.

        Reply

  26. October 11, 2010 at 7:58 am, iQ said:

    You have given this guide and thnaks. But I have a Blackberry Curve 8900 and I don’t see the “Start Provising” bit.

    Reply

  27. October 11, 2010 at 8:20 pm, Shebaddyoo_942 said:

    i got a blackberry storm and i cant do this

    Reply

  28. October 15, 2010 at 11:24 pm, Wab said:

    my BB storm 9530 is too slow for my liken, it takes 3 to 4 minutes b4 a page is turned, can someone please help me on how to speed up my browser?

    Reply

  29. October 15, 2010 at 11:28 pm, Wabenzy said:

    my BB storm 9530 browser is too slow for my liken, it takes 3 to 4 minutes b4 a page is turned, can someone please help me on how to speed up my browser?

    Reply

  30. November 27, 2010 at 4:23 pm, Leskylala said:

    why does blackberry restrict the use of some applications, and how can i use my snaptu on my BB curve 8520

    Reply

  31. December 07, 2010 at 7:38 pm, Pinkshades said:

    Thank you so much you knew what to do and the Bell people had no clue thanks man !!!!!!!!!!!!!!!!!!!!!!!!

    Reply

  32. December 22, 2010 at 3:52 pm, Heartonmysleeve_2011 said:

    i bought a blackberry storm that is verizon, and unlocked it so my att sim card will work in it, and now i can text, call, and get on facebook (so i know the internet works) but i cant get on youtube or anything else, and the only thing close to a browser is the button for bing search, and it wont even searchh for the stuff…answers, please!!!

    Reply

  33. December 30, 2010 at 6:13 pm, Rich-money_07 said:

    i have a blkberry tour and i dnt have browser icon…wat do i do?

    Reply

  34. January 05, 2011 at 6:31 pm, lycan_sasuke said:

    i have blackberry storm 9500. i don’t have entries on Host Routing Table that’s why i can’t access internet. i already register it many times but no avail.. please help..

    Reply

  35. January 10, 2011 at 2:53 pm, Mysan30 said:

    I did this but the icon did not appear. I turned the phone off, took out the battery and now the phone does not turn on. Just a red light blinking. The battery is charged. Please help!!

    Reply

  36. February 03, 2011 at 8:51 pm, jjj said:

    pliz help,no browser icon on storm 9530.help

    Reply

  37. March 25, 2011 at 1:41 am, Jenelferrette said:

    i have tmobile but i have a sprint phone, i have no browser icon and i need internet explorer for certain apps. How can i get it???? Please help me!

    Reply

  38. April 04, 2011 at 7:54 pm, Ricoolpe74 said:

    Hello Friend yo has been a Excellent person ,, u will have many luck in ure Life ,, Gracias Amigo has sido un excelente ayudante que todo te salga muy bien

    Reply

  39. April 10, 2011 at 9:03 am, Justfortodayjc said:

    I did not sign my blackberry up and just received a message that my registration is done how do I find out going threw a divorces

    Reply

  40. June 20, 2011 at 1:16 pm, Anysthasia Mapes said:

    this worked for me! thanks!!!!

    Reply

  41. September 06, 2011 at 2:11 am, rukshan said:

    I can’t find S“Start Provisioning”on my bb 9630 tour
    When I go to Options- the only option I have with the word “mobile network” I assume that is the same? I click it and I do not get an option “Start Provisioning”
    HELP PLEASE!!!

    Reply

  42. September 10, 2011 at 2:36 pm, philly215 said:

    i have a bb storm unlocked wit a tmobile sim card. my internet works but i dont have an icon. i went thru all the comments an most ppl that have bb storm seems they cant get a link either. wassup can we get some help?

    Reply

  43. January 17, 2012 at 10:35 am, pere said:

    Pis wer can i find browser update on my bb. Am seening d update icon on bb sreen

    Reply

  44. January 30, 2012 at 3:20 am, mwas said:

    thanks man. it worked. from kenya. nairobi.

    Reply

  45. February 03, 2012 at 1:49 pm, skiez said:

    hie i have a storm 9530 verizon in South Africa and it does’nt have a browser icon plz hlp

    Reply

  46. February 06, 2012 at 6:58 pm, Jimmy Selix said:

    re:skiez

    do you have a data plan w/your provider? it may be a data plan problem on the carrier end. i know i had a user who had a bb 8890 and had no browser icon or service book entries and problem was they removed his data plan. hope that helps!

    Reply

  47. February 25, 2012 at 3:58 pm, Bob said:

    I have the blackberry tour 9630 and cannot find the “network” option.

    Reply

  48. April 18, 2012 at 2:10 pm, yasir said:

    i have bb 8310 and i cant browse the internet

    Reply

  49. May 11, 2012 at 11:07 am, Mehmet said:

    I cant find START PROVISING in NETWORK please help!

    Reply

  50. May 11, 2012 at 11:09 am, Mehmet said:

    I have 9530 I cant find START PROVISING in NETWORK please help!

    Reply

  51. June 08, 2012 at 6:01 pm, benjamin andrew said:

    i cant access web browsers in my bb storm 9530 where can i down load them

    Reply

  52. June 14, 2012 at 9:39 am, Nicky said:

    HEY Guys,
    I’ve a new BB curve 8520, i dun have the EDGE icon on it..
    Wat do i do ???
    Tried several things on it , still dusnt work… m gng crazy…
    nebdy knws wat to do

    Reply

  53. January 16, 2013 at 4:06 pm, Donald Remy said:

    help me

    Reply

  54. April 05, 2013 at 5:33 am, amanda said:

    Can’t download music or you tube can’t conect to internate plz help

    Reply

  55. June 03, 2013 at 6:17 pm, ishmael said:

    my friend came from America and gave me a blackberry storm which i used for about two months then the browser just lost from the phone i tried what ever i knew still nothing was working.i called my service provider and the said the verizon brand has a limit after which the browser will not work any more.i want to know what to do to get my browser back.

    Reply

  56. November 16, 2013 at 2:58 am, JAUNE said:

    I HAVE A PROBLEM I CAN USE MY BBM,WHATSAPP AND EVERYTHING I PUT MY TORTCH 9800 ON 3G & 2G AND YHERE IS THE 4 DOTS NEXT TO IT.BUT WHEN I WANT TO GO ON THE INTERNET IN THE BROWSER THOSE DOTS DISSEPEAR???!!!! PLEASE CAN ANYBODY HELP ME!!!!!

    Reply

  57. November 20, 2013 at 4:12 am, stephen mumbi said:

    Pilz help me I got my blackberry9900 for ebay not its not activating bis what can I do.plis help

    Reply

  58. November 26, 2013 at 6:56 am, jens medard wilbrod said:

    my blackberry 8700g does not show anything when i click register now.how do i register?

    Reply

  59. December 29, 2013 at 12:29 am, cris Mwansa said:

    My bb 8310 aint browsing its saying my device doesn’t have browser configuration service book entries. Wat can I do????????

    Reply

  60. January 11, 2014 at 5:55 pm, musa said:

    i try every thing dat u explain but still not working i go to my sim office he told is from my fone pls help

    Reply

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