iPod: How To Reset the nano if it Locks Up

Contributor Icon Contributed by shamanstears Date Icon November 20, 2006  
Tag Icon Tagged: iPod

One common problem with the iPod nano is that the device can lock up. This can often be fixed by simply resetting the device. To reset your nano, follow this Tech-Recipe.


1. Verify that the device does not have the Hold switch engaged (if it does, this could be the problem!).

2. Press and hold both the Menu and Select buttons at the same time until you see the Apple logo appear on the screen.

This will not delete any of your songs or files, however you may lose some of your custom settings.

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  • Sophii
    Thanks so much!!!!!!!!
    gawd this has helped soooooooooooo much !!!
    Luv Ya !
    Sophiiee ...x33
  • Melinda
    Thank you sooo much this helped!!!!!
  • Jayron jiggenhoosen
    Thank you :D
  • joseph adenugua
    very helpful, thanks :D
  • Suzanne
    Thanks sooooooooooo much.... I was getting really annoyed with my ipod!!
  • Livvy.
    Thannkkksss soo muucchh :D.
  • Tori
    This was a huge help..Thanks
  • Tori
    Thanks so much ..this was a huge help!!
  • Chris
    Thanks!! Worked perfectly on 4th gen Nano. Took approx 3-4 sec.
  • emily
    oh my god, i am so glad i finally came to this page, thank you for creating it. my ipod froze up and I didn't have my manual and I was freaking out because i havent even had it a year so it made me wonder what had happened to it. i've been up for an hour just trying to get it to work.
    thank you, this is a big help.
  • karli
    this totally worked and i am so happy i dont have to be stressed about my ipod anymore...thank God
  • hally
    Thanks very much!!!

    This worked Great!
  • wwjsun
    Thank you so much. You saved my life^_^
  • Lisa Nicholson
    oh thank god!!! and you!
  • Pete
    Wow this rocks! I did the second part and it worked first time all this after spending the entire morning scratching my head. Thank you so much....I usually mean this ironically but not this time. ;-)
  • Rick
    Worked - Thanks!
  • Tia
    That worked...thank you sooo sooo sooo mcuh

    I LUV YOU
  • kaloybrown
    I have locked Nano (4GB) but I can connect it to my PC, gets recognized as "USB Mass Storage Device" in Device Manager of Vista.

    I did restore and sync of songs with it.

    But, when I disconnect, the locked icon is still there and the Nano is still locked.

    I re-connect it to my PC. Again, it is recognized, and I can manage the song - sync and play them.

    But, remove it from the PC, it remains locked. Removing it from the PC and using the MENU+SELECT button has no effect on it. The screen is unresponsive.

    How do I move forward with this? Thanks.
  • saraburt2006
    I have the exact same problem as you, when you figure out how to fix this can you let me know. Thanks
  • zowie
    Thank you soooooo much, i was so mad at my bro cause i though he did it, oops. thank again!
    -ZOWIE
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