iPod: How to Reset the Nano if it Locks Up

Posted by Rob Rogers in iPod

One common problem with the iPod nano is that the device can lock up. You can fix this problem by simply resetting it. To reset your nano, follow the steps below in this Tech-Recipe.

1. Verify that the device does not have the Hold switch engaged. (If it does, this could be the problem.)

2. Press and hold both the Menu and Select buttons at the same time until you see the Apple logo appear onscreen.

This will not delete any of your songs or files; however, you may lose some of your custom settings.


About Rob Rogers

Once a prolific author here on Tech-Recipes, Rob has moved on to greener pastures.
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46 Responses to “iPod: How to Reset the Nano if it Locks Up”

  1. December 27, 2008 at 5:52 pm, Sophii said:

    Thanks so much!!!!!!!!
    gawd this has helped soooooooooooo much !!!
    Luv Ya !
    Sophiiee …x33


  2. January 10, 2009 at 3:40 am, Melinda said:

    Thank you sooo much this helped!!!!!


  3. January 30, 2009 at 12:52 pm, Jayron jiggenhoosen said:

    Thank you :D


  4. February 09, 2009 at 7:39 pm, joseph adenugua said:

    very helpful, thanks :D


  5. February 13, 2009 at 8:13 pm, Suzanne said:

    Thanks sooooooooooo much…. I was getting really annoyed with my ipod!!


  6. February 16, 2009 at 4:20 pm, Livvy. said:

    Thannkkksss soo muucchh :D .


  7. March 11, 2009 at 1:03 am, Tori said:

    This was a huge help..Thanks


  8. March 11, 2009 at 1:03 am, Tori said:

    Thanks so much ..this was a huge help!!


  9. April 05, 2009 at 2:49 pm, Chris said:

    Thanks!! Worked perfectly on 4th gen Nano. Took approx 3-4 sec.


  10. April 14, 2009 at 5:54 am, emily said:

    oh my god, i am so glad i finally came to this page, thank you for creating it. my ipod froze up and I didn’t have my manual and I was freaking out because i havent even had it a year so it made me wonder what had happened to it. i’ve been up for an hour just trying to get it to work.
    thank you, this is a big help.


  11. April 23, 2009 at 3:53 am, karli said:

    this totally worked and i am so happy i dont have to be stressed about my ipod anymore…thank God


  12. May 05, 2009 at 3:36 am, hally said:

    Thanks very much!!!

    This worked Great!


  13. May 16, 2009 at 1:49 pm, wwjsun said:

    Thank you so much. You saved my life^_^


  14. May 19, 2009 at 2:18 pm, Lisa Nicholson said:

    oh thank god!!! and you!


  15. June 15, 2009 at 11:12 am, Pete said:

    Wow this rocks! I did the second part and it worked first time all this after spending the entire morning scratching my head. Thank you so much….I usually mean this ironically but not this time. ;-)


  16. June 20, 2009 at 4:57 am, Rick said:

    Worked – Thanks!


  17. November 09, 2009 at 2:30 am, Tia said:

    That worked…thank you sooo sooo sooo mcuh



    • November 28, 2009 at 1:58 pm, Anonymous said:

      I have locked Nano (4GB) but I can connect it to my PC, gets recognized as “USB Mass Storage Device” in Device Manager of Vista.

      I did restore and sync of songs with it.

      But, when I disconnect, the locked icon is still there and the Nano is still locked.

      I re-connect it to my PC. Again, it is recognized, and I can manage the song – sync and play them.

      But, remove it from the PC, it remains locked. Removing it from the PC and using the MENU+SELECT button has no effect on it. The screen is unresponsive.

      How do I move forward with this? Thanks.


      • December 06, 2009 at 11:24 pm, Anonymous said:

        I have the exact same problem as you, when you figure out how to fix this can you let me know. Thanks


  18. November 29, 2009 at 2:42 am, zowie said:

    Thank you soooooo much, i was so mad at my bro cause i though he did it, oops. thank again!


  19. March 07, 2010 at 7:41 pm, steph said:

    You just saved my 18 y/o son’s hide! We both thank you!


  20. March 15, 2010 at 11:35 am, Anonymous said:

    Panic over , Thanks much !!


  21. March 27, 2010 at 6:04 pm, Anonymous said:

    my ipod nano like the new generation one well my friend was playing with my ipod and excidentley put a lock on it and neither one of us know what the combination is. how do u get rid of it?


  22. April 14, 2010 at 8:31 pm, Anonymous said:

    It worked….thanks for that. I was looking at smashing it off the floor but now I’m happy


  23. April 20, 2010 at 10:08 pm, Maggie said:

    Score! Thank you, thank you, thank you! That was so easy!


  24. April 23, 2010 at 7:13 pm, Anonymous said:

    Thanks! just sorted my frozen iPod Nano….


  25. June 13, 2010 at 1:50 am, Guest said:

    Thank you sooo much!!
    I thought my Ipod was broken for good!


  26. June 20, 2010 at 4:53 am, Big Ma said:

    my daughter has an fifth genration ipod her screen has no respond.
    we have try to reset it and still come up blank no apple icon or nothing.


    • November 30, 2010 at 3:21 am, Trinapower said:

      Same problem, any solution???


  27. July 17, 2010 at 7:24 pm, Tiffany Jefferson said:

    Thank you for posting this tid-bit! My i-pod has been revived! Cheers to the Doctor! :)


  28. August 06, 2010 at 1:07 am, Octonate said:

    I was about to drain it battery so that it would respond


  29. August 06, 2010 at 8:02 pm, Rabbassoon said:

    Your info did not help. My click wheel does not function. My Nano is fully charged. I have clicked the Hold switch on and off several times. I can only turn the Nano on by flicking the hold switch. Then it does not stay on. What do you advise?


  30. August 23, 2010 at 5:10 pm, Mpgrosso said:

    Yes, and it locks up again almost immediately


  31. September 16, 2010 at 2:45 am, Craig_peters said:

    This totally worked-Thank you!


  32. September 25, 2010 at 3:21 pm, Javed_hakimzada said:

    how to connected a ipod nano if to pc.and how to put songs if the ipod is lock.


  33. September 30, 2010 at 9:51 pm, Technar said:

    Thanks a lot:)


  34. October 04, 2010 at 3:00 am, Lkdsjf said:

    Thank you!


  35. October 08, 2010 at 10:04 pm, Jbowne said:

    It didn’t work at all, now what do I do? Close to useless.


  36. November 02, 2010 at 11:55 am, Nabilaquila said:

    thanks a lot!
    i was searching for the book in which it was written about this but i didnt find it


  37. December 10, 2010 at 7:01 pm, zig said:

    Thank you!!!!


  38. January 15, 2012 at 1:34 pm, Kimberly Inabinet said:

    Thank You so much! I was about to give my iPod to Goodwill. But when i found this website i was really IMPRESSED!!!! :)


  39. January 27, 2012 at 6:39 am, THANK YOU!!! said:

    Thank you!! I thought my ipod was totally hosed for a minute.


  40. September 03, 2012 at 12:35 am, Salem said:

    thanks so much


  41. November 15, 2012 at 2:04 pm, roozbeh said:

    But I have an old one and it has no menu button :(


  42. April 30, 2013 at 11:22 am, karla said:

    this didn’t work….any other ideas?


  43. November 12, 2013 at 2:44 pm, Anthony said:

    I have a 7th gen iPod nano. I am in diagnostics mode and I don’t know how to get out of it. Will somebody help?


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