iPod: How To Reset the nano if it Locks Up
One common problem with the iPod nano is that the device can lock up. This can often be fixed by simply resetting the device. To reset your nano, follow this Tech-Recipe.
1. Verify that the device does not have the Hold switch engaged (if it does, this could be the problem!).
2. Press and hold both the Menu and Select buttons at the same time until you see the Apple logo appear on the screen.
This will not delete any of your songs or files, however you may lose some of your custom settings.







Sophii said on December 27, 2008
Thanks so much!!!!!!!!
gawd this has helped soooooooooooo much !!!
Luv Ya !
Sophiiee …x33
Melinda said on January 10, 2009
Thank you sooo much this helped!!!!!
Jayron jiggenhoosen said on January 30, 2009
Thank you :D
joseph adenugua said on February 9, 2009
very helpful, thanks :D
Suzanne said on February 13, 2009
Thanks sooooooooooo much…. I was getting really annoyed with my ipod!!
Livvy. said on February 16, 2009
Thannkkksss soo muucchh :D.
Tori said on March 11, 2009
This was a huge help..Thanks
Tori said on March 11, 2009
Thanks so much ..this was a huge help!!
Chris said on April 5, 2009
Thanks!! Worked perfectly on 4th gen Nano. Took approx 3-4 sec.
emily said on April 14, 2009
oh my god, i am so glad i finally came to this page, thank you for creating it. my ipod froze up and I didn’t have my manual and I was freaking out because i havent even had it a year so it made me wonder what had happened to it. i’ve been up for an hour just trying to get it to work.
thank you, this is a big help.
karli said on April 23, 2009
this totally worked and i am so happy i dont have to be stressed about my ipod anymore…thank God
hally said on May 5, 2009
Thanks very much!!!
This worked Great!
wwjsun said on May 16, 2009
Thank you so much. You saved my life^_^
Lisa Nicholson said on May 19, 2009
oh thank god!!! and you!
Pete said on June 15, 2009
Wow this rocks! I did the second part and it worked first time all this after spending the entire morning scratching my head. Thank you so much….I usually mean this ironically but not this time. ;-)
Rick said on June 20, 2009
Worked – Thanks!
Tia said on November 9, 2009
That worked…thank you sooo sooo sooo mcuh
I LUV YOU
Anonymous said on November 28, 2009
I have locked Nano (4GB) but I can connect it to my PC, gets recognized as “USB Mass Storage Device” in Device Manager of Vista.
I did restore and sync of songs with it.
But, when I disconnect, the locked icon is still there and the Nano is still locked.
I re-connect it to my PC. Again, it is recognized, and I can manage the song – sync and play them.
But, remove it from the PC, it remains locked. Removing it from the PC and using the MENU+SELECT button has no effect on it. The screen is unresponsive.
How do I move forward with this? Thanks.
zowie said on November 29, 2009
Thank you soooooo much, i was so mad at my bro cause i though he did it, oops. thank again!
-ZOWIE
Anonymous said on December 6, 2009
I have the exact same problem as you, when you figure out how to fix this can you let me know. Thanks
steph said on March 7, 2010
You just saved my 18 y/o son’s hide! We both thank you!
Anonymous said on March 15, 2010
Panic over , Thanks much !!
Anonymous said on March 27, 2010
my ipod nano like the new generation one well my friend was playing with my ipod and excidentley put a lock on it and neither one of us know what the combination is. how do u get rid of it?
Anonymous said on April 14, 2010
It worked….thanks for that. I was looking at smashing it off the floor but now I’m happy
Maggie said on April 20, 2010
Score! Thank you, thank you, thank you! That was so easy!
Anonymous said on April 23, 2010
Thanks! just sorted my frozen iPod Nano….
Guest said on June 13, 2010
Thank you sooo much!!
I thought my Ipod was broken for good!
Big Ma said on June 20, 2010
my daughter has an fifth genration ipod her screen has no respond.
we have try to reset it and still come up blank no apple icon or nothing.
Tiffany Jefferson said on July 17, 2010
Thank you for posting this tid-bit! My i-pod has been revived! Cheers to the Doctor! :)
Octonate said on August 6, 2010
I was about to drain it battery so that it would respond
Rabbassoon said on August 6, 2010
Your info did not help. My click wheel does not function. My Nano is fully charged. I have clicked the Hold switch on and off several times. I can only turn the Nano on by flicking the hold switch. Then it does not stay on. What do you advise?
Mpgrosso said on August 23, 2010
Yes, and it locks up again almost immediately
Craig_peters said on September 16, 2010
This totally worked-Thank you!
Javed_hakimzada said on September 25, 2010
how to connected a ipod nano if to pc.and how to put songs if the ipod is lock.
Technar said on September 30, 2010
Thanks a lot:)
Lkdsjf said on October 4, 2010
Thank you!
Jbowne said on October 8, 2010
It didn’t work at all, now what do I do? Close to useless.
Nabilaquila said on November 2, 2010
thanks a lot!
i was searching for the book in which it was written about this but i didnt find it
Trinapower said on November 30, 2010
Same problem, any solution???
zig said on December 10, 2010
Thank you!!!!
Kimberly Inabinet said on January 15, 2012
Thank You so much! I was about to give my iPod to Goodwill. But when i found this website i was really IMPRESSED!!!! :)
THANK YOU!!! said on January 27, 2012
Thank you!! I thought my ipod was totally hosed for a minute.