XP: Get Your Help and Support Working Registry Hack

Posted March 15, 2006 by William_Wilson in Windows

Last Updated on

With Windows XP, switching themes and other registry options can disable the Help and Support options. You can restore them with this registry hack.


Modify this key:

Path: [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Environment]
key: windr
First, delete the key that already exists if its type is: REG_SZ. (If it is not, you have a more serious Explorer issue.). Then, in its place, create a new key of type: Expandable String by right-clicking in the right pane.
Its type will be as follows: REG_EXPAND_SZ. Name it windir as it was before, and make the data %SystemRoot%.

This should solve the problem. I have added the script for the same process below, but I have not had any success with it. The keys in certain folders are not easily changed by script.


REGEDIT4

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Environment]

"windir"=REG_EXPAND_SZ:%SystemRoot%

NOTE: The type of the key is usually what is changed somehow by Windows, from an expand key to a normal REG_SZ. This simply corrects this mistake.

Questions/Comments: [email protected]
-William. ยง (marvin_gohan)

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