XP: Get Your Help and Support Working Registry Hack

Contributed by William_Wilson March 15, 2006  
Tagged: Windows

Switching themes and other registry options can disable the help and support options. Restore them with this registry hack

Modify this key:

Path: [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Environment]
key: windr
first delete this key that already exists (if it’s typ is: REG_SZ if not you have a more serious explorer issue), then in it’s place create a new key of typ:Expandable String by right clicking in the right pane.
it’s type will be: REG_EXPAND_SZ name it windir as it was before, and make the data %SystemRoot%.

This should solve the problem, i have added the script for the same process below, but i have not had any success with it. The keys in certain folders are not easily changed by script.


REGEDIT4

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Environment]

“windir”=REG_EXPAND_SZ:%SystemRoot%


NOTE: the type of the key is usually what is changed… somehow by Windows, from an expand key to a normal REG_SZ. This simply corrects this mistake.

Questions/Comments: william_a_wilson@hotmail.com
-William. § (marvin_gohan)