By default, the Zune software sends the software usage data to Microsoft as part of their Customer Experience Improvement Program. If you want to keep your usage private, you can disable this by doing the following:

To change the name that is displayed for your Zune, just follow this tech-recipe:

If your Zune locks up or fails to respond, you can reset it by following this tech-recipe:

You will find that sometimes the album art for your music is missing or incorrect. You can manually add an image to fix this. To manually add album art, follow this tech-recipe:

You can change the background to any pre-synced pictures on your Zune. To do this, follow this Tech-Recipe.

If you want to remove all media files and licenses from your Zune so you can start from a clean slate, follow this Tech-Recipe:

The Zune software automatically selects the quality level of music and video files to your Zune device. To adjust the quality level for converted files, follow this Tech-Recipe.