BlackBerry: How to Find and Erase Personal Information within Log Files

   Posted August 27, 2010 by David Kirk in Blackberry

Recently, a friend of mine figured out that his wife had been calling an ex-boyfriend on her BlackBerry. She had been switching out SIMs; however, she did not realize that her incoming and outgoing phone calls had been recorded within the log files of the phone. Are you curious? Here is how to filter and find this information. Additionally, we describe how to erase the logs to protect your privacy

Most users do not know that the BlackBerry phone collects a lot of private information in its log files. This information will remain on the phone even if the SIM card is removed.

To access the log files, hold ALT and press LGLG from the Home screen. This will show the debug log.

There is too much information here to read so we need to filter the information. Here is how to filter to mainly show incoming and outgoing calls:

1. Press the BlackBerry menu button
2. Select Options
3. Press and BlackBerry menu button again and select Hide all types
4. Scroll down and select CC
5. Press back to return to the log file. You should now be able to see incoming and outgoing numbers.
6. Click on one to see more information. Here is an example:

bb debug log showing hidden numbers

If you want to erase the log files:

1. Open the logs by pressing ALT and LGLG
2. Press the BlackBerry menu button
3. Press Options
4. Select Clear Log

clear debug logs in bb

Note:

I have tested this on the BlackBerry Bold and Torch which would include OS 5 and OS 6. Different carriers and different devices may have some of these features disabled or locked.

 

About David Kirk

David Kirk is one of the original founders of tech-recipes and is currently serving as editor-in-chief. Not only has he been crafting tutorials for over ten years, but in his other life he also enjoys taking care of critically ill patients as an ICU physician.
View more articles by David Kirk

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