SP2: Microsoft Exchange Email Quits Working After SP2 Install

Contributed by davak August 26, 2004  
Tagged: Windows

After users install SP2, Microsoft Exchange will not longer work correctly. Usually the create new email and reply buttons will not work.

Microsoft Exchange is a very popular email service. The fact that it doesn’t work correctly under SP2 is not surprising; however, it will cause many hours of pain for those of us in tech-support.

Exchange pops-up windows for tasks; that’s why SP2 prevents it from working correctly.

By placing your exchange server in your websites to allow, your email will start working correctly again:

1. Open and log into your email
2. Highlight and copy the exchange server’s url in your address bar
3. Click Tools Menu
4. Select Pop-up Blocker
5. Select Pop-up Blocker Settings
6. Paste the exchange server url into the Address of Web site to allow textbox
7. Click Add
8. Click Close

Now your email should work correctly

(To copy the url, double click the URL in the address bar. This will highlight it. Then right click the highlighted URL and select copy from the context menu that appears. This will place in URL in the clipboard.

To paste the url, right click in the textbox noted above and select paste in the context menu that appears.)