SP2: Microsoft Exchange Email Quits Working After SP2 Install

   Posted August 26, 2004 by David Kirk in Windows

After users install SP2, Microsoft Exchange will no longer work correctly. Usually, the create new email and reply buttons will not work. The following tutorial explains how to correct this.


Microsoft Exchange is a very popular email service. The fact that it does not work correctly under SP2 is not surprising; however, it will cause many hours of pain for those of us in tech-support.

Exchange pops-up windows for tasks; that’s why SP2 prevents it from working correctly.

By placing your exchange server in your websites to allow, your email will start working correctly again. Use the following steps to complete this process:

    1. Open and log into your email.
    2. Highlight and copy the exchange server’s url in your address bar.
    3. Click Tools Menu.
    4. Select Pop-up Blocker.
    5. Select Pop-up Blocker Settings.
    6. Paste the exchange server url into the Address of Web site to allow textbox.
    7. Click Add.
    8. Click Close.

Now, your email should work correctly.

Note: To copy the url, double click the URL in the address bar. This will highlight it. Then right click the highlighted URL and select copy from the context menu that appears. This will place in URL in the clipboard.

To paste the url, right click in the textbox noted above and select paste in the context menu that appears.

 

About David Kirk

David Kirk is one of the original founders of tech-recipes and is currently serving as editor-in-chief. Not only has he been crafting tutorials for over ten years, but in his other life he also enjoys taking care of critically ill patients as an ICU physician.
View more articles by David Kirk

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