XP SP2 Error : DivX Install Causes Right Click to Crash Explorer Shell

Posted August 11, 2004 by MickeyMouse in Windows

DivX is a video compression technology that many people have installed on their systems. The current version of DivX is not compatible with SP2.

If Explorer crashes every time you right-click, you are probably experiencing a difficulty due to the incompatibility of the current version of DivX and SP2. Multiple users have reported this error.

DivX is working on a solution. You can reference forums regarding the subject here:


See comments for more detailed instructions.

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  • Mike

    I need help please,

    everytime i double click on: “My Computer”, “My Pictures”, Control Panel, or anything that allows me to view directories, the computer crashes then gives me an option to send an error report then refreshes. It’s driving me crazy, can anyone help.