Comments on: Zune 30 Gig Deaths on 12/31/08

By: Rhampton110

Rhampton110 — Sun, 30 Jan 2011 05:39:00 +0000

It is January 2011, and my Zune died today. I don’t know what is going on. Its not 2008.

By: Brittany Danielle Harrison

Brittany Danielle Harrison — Wed, 19 Jan 2011 17:13:00 +0000

sAME HERE. mINE IS TRIPPN HARD.

By: Ricc

Ricc — Thu, 06 Jan 2011 10:38:00 +0000

anyone still having this issue? I bought an older model zune 30 for my son for christmas and i’m experiencing this in 2010 !?!?

By: Anthony

Anthony — Fri, 12 Jun 2009 21:59:00 +0000

ive done this recipe more that enough times and i still cant figure it out sometime is works sometime is dont….please let me know what you did to fix ur’s.

By: marcus

marcus — Tue, 13 Jan 2009 21:16:00 +0000

Mines still frozen, 2 weeks now, Ive ditched wndows and gone over to linux atleast they support their OS , also Im getting either a creative zen X fi, or ARCHOS 405, both have the same space, but they dont suffer from microsoftitus

By: Chad

Chad — Thu, 08 Jan 2009 05:42:00 +0000

I have Two Zunes – One worked fine after Jan 1. The other bought at the same time still freezes on the Zune screen and will not reset or do anything. I have tried to drain the battery charge and load 6 times now. Please help!

By: gwenD

gwenD — Wed, 07 Jan 2009 14:11:00 +0000

this sucks.
RIGHT AFTER I BUY A NEW PC TOO!
ahhhh!

By: fred

fred — Wed, 07 Jan 2009 09:54:00 +0000

obviously dont sync it change device in device manager to a usb device and put your files on that way

By: cr

cr — Sat, 03 Jan 2009 01:02:00 +0000

I wait and do that, and it dont work, and that last option dont work because the computer cant sync with the zune…. So what should I have to do????

By: Macey Ward

Macey Ward — Fri, 02 Jan 2009 23:02:00 +0000

My Zune 30 is frozen. What should I do?

Follow these steps:

Disconnect your Zune from USB and AC power sources.
Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
Wait until after noon GMT on January 1, 2009 (that’s 7 a.m. Eastern or 4 a.m. Pacific time).
Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.
Once the battery has sufficient power, the player should start normally. No other action is required—you can go back to using your Zune!

My Zune 30 has been working fine today. Should I be worried?

Nope, your Zune is fine and will continue to work as long as you do not connect it to your computer before noon GMT on January 1, 2009 (7 a.m. Eastern or 4 a.m. Pacific time).

Note: If you connect your player to a computer before noon GMT on January 1, 2009, you’ll experience the freeze mentioned above—even if that computer does not have the Zune software installed. If this happens, follow the above steps.

What if I have rights-managed (DRM) content on my Zune?

Most likely, rights-managed content will not be affected by this issue. However, it’s a good idea to sync your Zune with your computer once the freeze has been resolved, just to make sure your usage rights are up to date.

What if I took advice from the forums and reset my Zune by disconnecting the battery?

This is a bad idea and we do not recommend opening your Zune by yourself (for one thing, doing so will void your warranty). However, if you’ve already opened it, do one of the following:

Wait 24 hours from the time that you reset the Zune and then sync with your computer to refresh the usage rights; or
Delete the player’s content using the Zune software (go to Settings, Device, Sync Options, Erase All Content), then re-sync it from your collection.