Comments on: Entourage 2008: Download Pictures Automatically

By: Karm

Karm — Wed, 08 Dec 2010 22:42:00 +0000

Thank you..

By: Kevin

Kevin — Thu, 02 Dec 2010 17:04:00 +0000

That saved me from sticking a pen in my eye. Thanks.

By: Phil

Phil — Mon, 29 Nov 2010 21:12:00 +0000

I find that I can USUALLY download pictures while the email is in the PREVIEW pane but not when I fully open it.

Phil

By: Mac Girl

Mac Girl — Sun, 28 Nov 2010 02:20:00 +0000

Same here also: had “download images” link until installed update 12.2.7; thanks for the workaround.

By: Tomus

Tomus — Tue, 16 Nov 2010 00:43:00 +0000

Hi, me again, and this time with a solution that I’ve tried and gotten to work. If you use the read-delay option in Preferences, you can fool the “Download pictures” option into appearing. It only gives you one chance before you have to redo the procedure to fool it again.

If what I just said is confusing, check out this site where I got the idea. People commenting on the site offered a few more as well:

http://www.officeformachelp.com/2010/10/download-pictures-link-in-message-window-is-gone-with-12-2-7-update/

By: Tomus

Tomus — Tue, 16 Nov 2010 00:32:00 +0000

After a quick Internet search, I just wanted to add that those of us who are not experiencing the following should be grateful:

Entourage crashes unexpectedly
You can not open/read emails
Emails and other items disappear
Entourage prompts to enter password again and again
(I used to have a problem with this under 12.2.6, but the problem magically disappeared.)

Apparently, if the only problem we’re having is not being asked to download pictures, we’re in good shape. The 12.2.7 update has pretty much ruined Entourage for many users. Search “12.2.7 Entourage problems” for more info.

By: Tomus

Tomus — Tue, 16 Nov 2010 00:17:00 +0000

This is my experience, and it is an extremely annoying problem. The short story is: it definitely gives you only once chance to download pictures, and I’m not even sure it always gives you that first chance.

Of the five emails with pictures I got so far today, one downloaded them without asking (I have that person in my contacts list), one asked me if I wanted to download them, and the rest did not even ask. I cannot find any way to force it to download them.

When I went through older messages that were in my inbox from before I installed the 12.2.7 update (which I installed a few days ago) some gave me the option and some didn’t. When I went back to those that did, they no longer gave me the option. As near as I can tell, it remembers–even before the update was installed–which messages I viewed and then marked as unread and which I didn’t view at all. If I don’t click on “download pictures” the first time, it goes away. And I’m not convinced it even gives me the option the first time in every case.

By: Shawn

Shawn — Fri, 12 Nov 2010 18:16:00 +0000

Same here. 12.2.7 update removed the “download images” link. I’m not ever seeing it (first time, or subsequent views of a message). This seems to be a useable workaround, but MS needs to fix the actual problem.

By: Chiapethead

Chiapethead — Tue, 09 Nov 2010 11:57:00 +0000

Perfect advice, it worked, thanks so much!

By: Peter

Peter — Thu, 04 Nov 2010 15:13:00 +0000

Seems to be that Download Images comes up only the first time you view a message. If you don’t Download Images and go back to it, then the option has disappeared. And yes seems to have occurred in the last update.