Entourage 2008: Download Pictures Automatically
Contributed by Rob Rogers 
Tagged: Apple Mac By default, Entourage prevents the automatic download of pictures in email messages as a security measure to help prevent possible spamming. You can either have it download images in all messages or only in messages sent from your Address Book contacts.
1. Open Entourage 2008.
2. Use the Apple menu to select Preferences.
3. Go to the left pane, under General Preferences and select Security.
4. Go to the [b]Download pictures[/b] section and use the radio buttons to choose either In all messages or In messages sent from Address Book contacts.
5. Click the OK button.
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Bradley Dichter said on October 10, 2008
Is that new, or was that an option in Entourage 2004? Don’t recall seeing that option before.
sharon said on October 22, 2008
Seems new, I have 2004 and you can’t allow from all, only from contacts.
tanveer said on October 27, 2008
This was helpful, Thanks
Matt said on April 8, 2009
Thank you! This was great!
Fence said on December 4, 2009
Thx for the solution… I’ve been searching a long time in Entourage but didn’t notice this option.
Bojana1982 said on October 11, 2010
Haj,1 year ago.
ToddRSA said on October 27, 2010
Thank you very much! This was helpful. But when I opened emails in Entourage, it used to ask me if I wanted to download images, but I don’t see this now…any thoughts on that?
Parimalbpatel said on October 27, 2010
agree i don’t see this anymore either.
Lynn said on October 27, 2010
The “download images” tag has disappeared for me also. I think it happened when I installed the most resent software update from Microsoft.
Ron said on October 29, 2010
Shamanstears: What happened to the “download photos” tag in Entourage email messages? Did Mac eliminate that security for us Office 2008 Mac users with this new 12.2.7 update? Your reply say two options only: all or none when it comes to downloading email photos. Thanks!
Robert said on November 1, 2010
Exactly the same for me….after the latest 12.2.7 update the “download images” link has disappeared, leaving the only choices being to “download always” or “never” or “only for contacts.” Doesn’t seem the safest way to proceed!
Peter said on November 4, 2010
Seems to be that Download Images comes up only the first time you view a message. If you don’t Download Images and go back to it, then the option has disappeared. And yes seems to have occurred in the last update.
Chiapethead said on November 9, 2010
Perfect advice, it worked, thanks so much!
Shawn said on November 12, 2010
Same here. 12.2.7 update removed the “download images” link. I’m not ever seeing it (first time, or subsequent views of a message). This seems to be a useable workaround, but MS needs to fix the actual problem.
Tomus said on November 16, 2010
This is my experience, and it is an extremely annoying problem. The short story is: it definitely gives you only once chance to download pictures, and I’m not even sure it always gives you that first chance.
Of the five emails with pictures I got so far today, one downloaded them without asking (I have that person in my contacts list), one asked me if I wanted to download them, and the rest did not even ask. I cannot find any way to force it to download them.
When I went through older messages that were in my inbox from before I installed the 12.2.7 update (which I installed a few days ago) some gave me the option and some didn’t. When I went back to those that did, they no longer gave me the option. As near as I can tell, it remembers–even before the update was installed–which messages I viewed and then marked as unread and which I didn’t view at all. If I don’t click on “download pictures” the first time, it goes away. And I’m not convinced it even gives me the option the first time in every case.
Tomus said on November 16, 2010
After a quick Internet search, I just wanted to add that those of us who are not experiencing the following should be grateful:
Entourage crashes unexpectedly
You can not open/read emails
Emails and other items disappear
Entourage prompts to enter password again and again
(I used to have a problem with this under 12.2.6, but the problem magically disappeared.)
Apparently, if the only problem we’re having is not being asked to download pictures, we’re in good shape. The 12.2.7 update has pretty much ruined Entourage for many users. Search “12.2.7 Entourage problems” for more info.
Tomus said on November 16, 2010
Hi, me again, and this time with a solution that I’ve tried and gotten to work. If you use the read-delay option in Preferences, you can fool the “Download pictures” option into appearing. It only gives you one chance before you have to redo the procedure to fool it again.
If what I just said is confusing, check out this site where I got the idea. People commenting on the site offered a few more as well:
http://www.officeformachelp.com/2010/10/download-pictures-link-in-message-window-is-gone-with-12-2-7-update/
Mac Girl said on November 28, 2010
Same here also: had “download images” link until installed update 12.2.7; thanks for the workaround.
Phil said on November 29, 2010
I find that I can USUALLY download pictures while the email is in the PREVIEW pane but not when I fully open it.
Phil
Kevin said on December 2, 2010
That saved me from sticking a pen in my eye. Thanks.
Karm said on December 8, 2010
Thank you..