Comments on: Napster Cancel Phone Number and Script

By: Cindy

Cindy — Fri, 18 Sep 2009 21:10:49 +0000

Thank you. Now, can anyone tell me how to cancel aol?

By: STEVE

STEVE — Mon, 01 Jun 2009 16:40:54 +0000

THANKS. WORKED PERFECT.

By: Joey Boombotz

Joey Boombotz — Tue, 12 May 2009 23:41:15 +0000

When I canceled on 05/12/09 the number to call was 866-620-1137 and just press 1 at the menu.

By: OOOOO

OOOOO — Sat, 25 Apr 2009 17:39:10 +0000

I google about this sometimes and lo and behold, this is what I see.

First: The picture above. NY statements screw up every time. They truncate the ID. There should be 9 digits.

Second: Mandatory post-trial phone support was instated because a significant amount of people were cancelling because of tech problems. An agent is then supposed to find out if it is a problem they can correct for you in a phone call. You won't believe how many people cancelled because they didn't properly configure their MP3 players, or kept up with updates and service packs.

Customer service does not resist as people say. They make an offer, and you can choose to take it or say "no" and move on.

By: CMP

CMP — Sat, 28 Mar 2009 17:41:24 +0000

Thank you !!

By: Sara Freitas

Sara Freitas — Wed, 25 Mar 2009 14:10:16 +0000

uk number:
020 7365 1079

same process as us.
it was actually a nice relief to get rid of napster!

By: Jamey

Jamey — Tue, 17 Mar 2009 12:16:45 +0000

Thank you for your help in cancelling napster. The info helped more than I can say. My son hooked up for a free trial, nothing free about that, they charged me right away, I cancelled my paypal and credit card just to make sure. Easy to join and almost impossible to cancel. Thanks again for your help.

By: shininjapink

shininjapink — Fri, 06 Mar 2009 16:13:24 +0000

just did it a a few minutes ago, made sure i got my number and everything. i followed the steps but when i got to step number 4 i listened in and it said “press 1 if you would like to cancel your subscription” so instead of pressing 2 like it says on step 4, i pressed one but still got to a customer (human) representative and followed through with the process. the representative didn't ask me steps 6 and 7 but they did ask me “why am i canceling it”. i just gave a very “because i was told to” reason and they won't question you anymore than that.

By: MDJ40

MDJ40 — Mon, 02 Mar 2009 20:58:57 +0000

This was very helpful. thank you.

By: socqteescoes

socqteescoes — Fri, 06 Feb 2009 12:23:56 +0000

hx for the help. great instructions and i was able to cancel within 5 minutes.