Close Out or Cancel Your Hotmail Account
Contributed by MickeyMouse 
Tagged: Internet You are so tired of your hotmail account and you don’t want to worry about somebody breaking into it and getting your old email. Here’s how to delete your hotmail account. Update: Added new URL.
You’ve probably got three or four email accounts, but you have finally decided to use just one. However, you don’t want to leave those old account open so somebody can steal what you have in there.
Hotmail is changing all the time. Try one of the methods below to delete the account.
Hacked Account or Lost Control of Email Account:
- Try to regain control by answering your secret questions
Direct URL:
- 1. Log into hotmail.
2. Paste this URL into your browser: http://hotmail.msn.com/cgi-bin/accountclose?fti=yes
3. Click Close My Account
Help URL:
- 1. Log into hotmail
2. Paste this URL into your browser: http://g.msn.com/0HEMSN_HOTMAIL_PIMV10ENUS9/10014
3. You should be redirected to the close account page
4. Click Close My Account
Find it Through Help:
- 1. Log into hotmail
2. Click the help link in the upper right corner
3. Search for Close
4. Click on the Close Account Link
5. Continue to the close account page
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Elaine said on November 8, 2008
If someone stole your password……and you cannot login to hotmail….how do you close the account?
msyang said on November 29, 2008
thanks, the second option helped me.
Andrea said on November 30, 2008
Awesome! Thanks.
Web Suunnittelu said on December 31, 2008
I got the same question as Elaine. “If someone stole your password……and you cannot login to hotmail….how do you close the account?
buggaboo said on January 15, 2009
Thanks!! second one worked for me
the game said on January 24, 2009
you’re my savior thank u thank u thank u infinity thanks all to u my savior
marcoscalderon said on February 2, 2009
gracias por su servicio
Ashok said on February 10, 2009
I have sent u many a meesage that someone has tried to hack my account so i cant access it anymore but i got no reply from u i used to have an a/c with u my id was afozdar@hotmail.com i cant login anymore this a/c is more than 15 yrs old so if there is anyway i can access my a/c pls let me know on afozdar@gmail.com or lalu40@mail.com.
thks
Ashok.
fozdar
bobo said on March 5, 2009
the second one just closed the window
F Bano said on March 6, 2009
Someone has stolen my password and i cant login to my faridabano@hotmail.com account. Please cancel that account
yogen said on March 18, 2009
somebody has steal my password and is using that to fool a lot of people.how to close it?
dave said on March 28, 2009
I tried both option but none work for me. i type in close on help search but doesnt come up with any thing about closing account
Morgan said on March 31, 2009
Pls tell me how to close cancel my email address cause some one stole my password i am stuck can not open password….
maureen said on April 19, 2009
i cant log into the hotmail and yahoo accounts as some1 has changed the passwords and email address its to be sent to plz help
Anonymous said on May 9, 2009
i want cancle myhotmail account, msn, window live messangere my microsoft account plz plzimmidiate cancle my account…delete my account…..fast fast….close my account….
jtfdrg said on June 5, 2009
kuldeep = n0000b
Loretta W. Williams said on June 18, 2009
How can I log into my hotmail account when I cannot open it? If I create another hotmail account will I lose contacts and e-mails in the old account?
rashid mimdani said on June 27, 2009
there links are broken
Anonymous said on June 29, 2009
my id has been hacked and the pass has been changed ………. so how can i delete that id… Anybody plxxxx help me out…
bran said on July 7, 2009
I have 2 hotmail accounts how can you close 1 and leave 1 open
Name said on July 12, 2009
just look at the very bottom right of your email page and click on “account”. then click close account in the links and you’ll have it closed :)
Joe said on July 22, 2009
None of these methods currently works.
Anonymous said on August 21, 2009
what if your email been hacked and you cant logo on at all or reset your P_word how do you cancel it then
Joseph said on September 1, 2009
Thank’s, the second method works for me
Anonymous said on October 13, 2009
My email account has stolen by email hacker. They have accessed in to my email account and has sent unnecessary mails from my account. I want to cancel the email account. I am in a big trouble. Please help.
G said on November 4, 2009
Thanks for the help.
Anonymous said on December 11, 2009
THANKZ I accidently set up another account or 2 and wanted to delete them
Anonymous said on December 16, 2009
i cant sign in my old email someone stole my password from hotmail paul5punaro@hotmail.com i will not received it at all i want one accout i want my old email close account now my new email is lboy234@live.com keep my new email
Anonymous said on December 16, 2009
my account jcobbina@hotmail has been hacked..
i need to delete it asap! i have some pictures in there that i dont want seen
help me!
Anonymous said on December 27, 2009
i would like to cancel my hot mail account,but i don’t know how to go about it
Anonymous said on January 12, 2010
no lo nesecito
Anonymous said on January 16, 2010
I cannot access my old hotmail account because somebody hacked in and changed the password. Since there is no one to call, how can I get that account
closed. Someone is using it.
Anonymous said on February 4, 2010
I need help in deleting a hotmail account which my password has hacked. If anyone can help me i would greatly appreciate it. The faster the better. The old hotmail account that needs to be deleted is Bryanbissett329@hotmail.com.
jessica said on March 1, 2010
I’ve had the same email on hotmail for about 6 years now. Last month i decided to get text alerts whenever i get a new email. My phone was going off about every 5 minutes with new messages so I replied “stop” to have the text messages stopped and it didn’t work. I’ve tried EVERYTHING to get them to stop but they wont. I went into my hotmail account to try to stop it that way but it said I wasn’t signed up for the text alerts. About 3 weeks ago I got a text message saying that i reached the max text alerts so they stopped. NOW I started getting them again! I hate hotmail. Can anyone help me out!? Or am I the only one having this problem?
Anonymous said on March 25, 2010
I am trying to close my hotmail account and I am unable to do so. I keep getting a message to cancel my paid subscriptions, but I don’ t have any. Someone hacked my account and is sending spam to everyone of my contacts. How do i do this asap??
Anonymous said on March 26, 2010
i want to cancle my acount
Terry said on March 27, 2010
my email account is being spoofed by the world of warcraft to the tune of 50 to 100 emails a day, I want out of hotmail this is rediculous and annoying.
Anonymous said on April 2, 2010
how do you reactivate hotmail i cant sign in or anything i made this account just the other day and the password wont work either please anyone help its important nd my email is case@hotmail.com my names Casey harding email me at bing4eva17@yaho.co.nz how you reactivate thanks
Anonymous said on April 13, 2010
I keep getting:
Cannot close xxxxxxxx@hotmail.com
There is a Microsoft e-mail account (Windows Live Hotmail) associated with your account, so you can’t close your Windows Live account immediately. To close your Windows Live account, you need to close your Microsoft e-mail account first. After a period of inactivity, your Windows Live account will automatically be closed. Close your Microsoft account
What the??!!! I am so sick of so many hassles with microsoft! For the last time hotmail has sent out random spam emails to all work and private contacts!!! HOW DO I GET RID OF IT?? Anyone?? PLEASE!
Anonymous said on April 23, 2010
Close my account hotmail
Thank’s
Anonymous said on May 1, 2010
Help need to cancel hotmail account its been hacked into cant get in cause password has been changed what is the simplest way to stop the account….Anybody out there have any ideas…..Thanx
Anonymous said on May 7, 2010
Tried the step above. I opened hotmail, went to help, typed in “close account” and it still sends spam mail to mail contact list.
Luc said on May 12, 2010
The second option worked for me. I’ve been able to cancel two accounts not required/used any longer.
Thanks for the tips.
Luc
Anonymous said on May 17, 2010
My hotmail account and my facebook has been hacked for mosh_pit_69@Hotmail.com it was an old high school account and i still have personal information on there. Please help me by deleting this account permanently as soon as possible!
Anonymous said on May 18, 2010
Someone has stolen my password so I cannot get in…I don’t know how to close it….my email for hotmail is boldasangel@hotmail.com
Eaty Gourmet said on June 5, 2010
There is no close account page on the help page of hotmail. Bogus info. Typing the address into a browser does not give you a close account anything either. Honestly.
Eaty Gourmet said on June 5, 2010
And option 2 that seems to work for most, simply tells me that the option is not available for my account.
Lala19952000 said on June 11, 2010
Hey all,
Here’s the answer you’re looking for in deleting or reclaiming your Hotmail account. It’s from Hotmail help central:
http://explore.live.com/windows-live-account-account-hacked-faq
And here’s an additional one from Hotmail for all account inquiries:
http://explore.live.com/windows-live-help-center
MBetty Lohmanblak1 said on June 15, 2010
how can I close my hotmail account when I can’t access my account
MBetty Lohmanblak1 said on June 15, 2010
My hot mail account was hacked and I want to close it . But I can’t access it. Please tell me how to close it. Thanks Betty
Anonymous said on June 19, 2010
You should be able to re-establish control of the account by answering your secret questions here:
https://windowslivehelp.com/PasswordReset.aspx
Ashley said on June 21, 2010
how can u find out if you did close it?
Mustafa Alramal said on June 21, 2010
mustafa.alramal@hotmail.com
Neenagupta01 said on June 26, 2010
my email id is neenagupta01@hotmail.com i forgot my password and i want to close my account please help me out
Dlk said on July 3, 2010
I would like to cancle my hotmail and Windows Live accounts but when I try to do so, I keep getting a message that the account cannot be cancled because it it linked to a paid account. I do not have a paid billing account. Please cancle these MSN accounts for me.
italy312 said on July 14, 2010
sorry this does’t help me though, i want to delete my live profile but keep my hotmail and msn account. why i want to delete my profile? because the name in the profile comes up as my msn name and i can’t keep the name blank cuz it doesnt let me?
Ankaia2010 said on July 18, 2010
but i can’t login someone change the password
Theresa said on July 22, 2010
close hotmail account WITHOUT the password…if you cant remember the password it locks you out for days and days.
bert said on July 26, 2010
some one has hack in to my facebook and change my password and done the same with my hotmail how do i close my homail account without password
Bibekdx said on August 10, 2010
i delete my account unsucessfully hehe:p
seanboy said on August 11, 2010
let’s connect
philosophermind@yahoo.com
john
Cicuta said on August 13, 2010
The only method that works to close hotmail live account is through HELP! Also, you need to really look for the links to close the account. It helps though … My account is clossed now!
Thanks for your help …
Beautygirl-pak said on August 20, 2010
https://windowslivehelp.com/PasswordReset.aspx
go to the above mentioned link and answer the questions den u can access ur old account try it i worked with me
Beautygirl-pak said on August 20, 2010
https://windowslivehelp.com/PasswordReset.aspx
go on dis link and recever ur password n try 2nd option n close ur account but after deactivating ur account dont try to open it coz other wise it will activate it again its mention deir after 270 days dis account will de no longer ur account…..
Noreencarew said on August 23, 2010
The first opton didnt work but when i used the second option a windows live page popped up with a heading saying CLOSE YOUR ACCOUNT and underneath that it said this option isnt available for your account. Nothing seems to work. There is like some loop virus sending out emails from my account to everyone in my mailing list. Want my account deleted
Tvautour said on August 31, 2010
Hi,
I experienced last night a fraudulent email. The email looked like, what I believe, a request from hotmail staffer. This request asked me to share my email account, password, etc. within the next 48 hours to keep me on the hotmail list. Otherwise, I would be eliminated from the hotmail list. I did that and this morning found out I was taken off the hotmail list. In addition, this fraud sent an email to all of my hotmail contacts and told them I was in England and asked for lots of money. I had different people calling me today to see if I was ok. I found another email account through yahoo which is theresevautour@rocketmail.com. Please share this with management or whomever deals with frauds.
Thank you in advance for your assistance.
Sincerely, Therese
My hotmail account was tvautour@hotmail.com
Akhtar1924 said on September 16, 2010
Account Closure – Hotmail Account
sign into ur hotmail copy paste this below link in your browser
http://windowslivehelp.com/product.aspx?productid=10
than click on Account Closure – Hotmail Account and your accunt would close in a few days.
if you have forgotten your password these no porblem you can always get it again using the same link provided above.
hope this helps. ;-)
Salimspm said on September 17, 2010
i was having an old hot mail account which i am not using since last tree year, Now i want check some of my old Email,is it posible to get my old accout back?
Spettrale said on September 28, 2010
I had some j@ck@$$ hack into my account and send everyone on my contact list spam from my email. I’m a total techno-phobe and I tried the second option so this is going to be a totally stupid question, now my account si inactive does that mean that the j@ck@$$ who hacked into my account cannot use my account anymore and no one will get spam emails from me? I hope so!! I tried going to the official Hotmail forum and I couldn’t post the questions on how to close my account but you needed a PHD to understand (again I’m a total Techno-phobe!) so my question to this and for everyone out there, my account is deactivate so that’s it? It’s done, no more Hotmail account? I hope so!!
Michelle said on October 5, 2010
Someone has hacked into my account and changed the password, so I can’t log in. They have also changed the answer to the security question, so I can’t use that to reset the password either. How do I shut down the account?
Chrisrudden said on October 8, 2010
Thanks. This was quite helpful. Goodbye Hotmail!!!!
Chris said on October 8, 2010
Thanks. That was very helpful. Goodbye Hotmail!!!
Shashika Dhupelia said on October 9, 2010
I am having the same problem and dont know what to do!! Any luck yet?
myrna stewart said on October 12, 2010
I need to cancel my account as someone has stolen my identy.my hot mail address is mlstewartinfla@hotmail.com
Mavel976 said on October 13, 2010
The same happens to me,,……… what can i do?,,can you explain to me?
Just2kally said on October 21, 2010
what if you do not remember the secret question in your hotmail account? WHO can close out the account?
Mia said on November 12, 2010
i have forgotten my password. they sent the link to reset my password to my alternate email, the person who owns the alternate email accout has forgotten her password as well.
BUFFY LIM said on November 16, 2010
How to delete hotmail account without waiting for 270 days, as this is crap.27 days is more than sufficient time to decide whether to reactivate it.
My account was kind of hacked and the hacker kept reseting password and VOILA HACKER IS ABLE TO ACCESS THE ACCOUNT AGAIN…….Unlike Yahoo if request for new password, you need to answer at least 1 secret question which helps.I had closed 3 hotmail accounts as i had the same problem with hacker just resetting my password…..NOW IM TRYING TO HELP MY HUSBAND TO CLOSE HIS. I had previously closed it but the hacker reset the password and luckily i had linked the account to my yahoo account. And i recieve an email notification of email reset….. I had closed it already…..
PLEASE LET ME KNOW HOW CAN I IMMEDIATELY DELETE CLOSE THE HOT MAIL ACCOUNT PERMANENTLY WITHOUT WAITING 9 MONTHS .
Anonymous said on November 16, 2010
How to delete hotmail account without waiting for 270 days, as this is crap.27 days is more than sufficient time to decide whether to reactivate it.
My account was kind of hacked and the hacker kept reseting password and VOILA HACKER IS ABLE TO ACCESS THE ACCOUNT AGAIN…….Unlike Yahoo if request for new password, you need to answer at least 1 secret question which helps.I had closed 3 hotmail accounts as i had the same problem with hacker just resetting my password…..NOW IM TRYING TO HELP MY HUSBAND TO CLOSE HIS. I had previously closed it but the hacker reset the password and luckily i had linked the account to my yahoo account. And i recieve an email notification of email reset….. I had closed it already…..
PLEASE LET ME KNOW HOW CAN I IMMEDIATELY DELETE CLOSE THE HOT MAIL ACCOUNT PERMANENTLY WITHOUT WAITING 9 MONTHS .
Mkalivas said on December 7, 2010
I am also trying to close my account because somehow it sends out 100 to 200 spam emails to random people a night. I am fed up. I tried all options and it brings me to a page where it says to cancel my billing information but then when i get to that page it tells me that I dont have a billing account with msn. So what gives. I want OUT from HOTMAIL… ANNOYED beyond belief.
True_friendforme said on December 21, 2010
i dont want to hotmail account, how i cancel the hotmail account
Mariah Byebye said on December 30, 2010
omg i don’t think i can wait for 270 days. my friends are still complaining they’re keep getting junk mail even after i closed my account. can’t i speed up the process?
Attacekr said on January 2, 2011
nice
Attacekr said on January 2, 2011
nice
Jlfarino said on January 9, 2011
I have the same problem. I was told that deleting all contacts and all messages from all folders will help. No information means that no emails can be sent. I am waiting to see if this works. Make sure you delete everything from the account.
Neil Reichelt said on February 6, 2011
Mariah, My friends are receiving messages with my old hotrmail address It seems that I have no way to prevent all the unwanted messages being sent. Any suggestions? Neil Reichelt ( neilreichelt@gmail.com )
Jayantha Bentara said on February 9, 2011
I want cancel my hotmail account and open a new account.
Sc_lee56 said on February 20, 2011
I want cancel my hotmail account
J_chaitra said on February 24, 2011
really helpful…thanx a ton…
Ramjurana said on February 27, 2011
i want to close my all old account hot mail
izzet said on February 28, 2011
close my account
Guest said on March 10, 2011
In order for me to cancel my account it says I have to close out my billing accounts. It then gives me a link to do this. This link tells me I don’t currently have any billing relationships with this account. How do I get myself out of this stupid circle?
JacquesDV said on March 15, 2011
Myne also keep sending spam mail!
Bigiemike02 said on March 21, 2011
I am having the same issue. It will not even give me the link. Let me know if you get a fix on this….
Betsy_schulz said on March 29, 2011
Is there any way to close an account without waiting for a year to be hacked again?
Lkjasdla said on April 9, 2011
i would suggest to let it cool a little. when your hot mail is just fresh sometimes it needs to be left outside to cool down
Ayaanali said on May 22, 2011
i want cancel my account i dont want to
Guest said on July 15, 2011
http://explore.live.com/windows-live-account-close-account-faq check this link to close hotmail account
Aqua21_rab said on August 7, 2011
I my account has been hacked and i suppose the information has been changed by the hacker and so is the security question. I tried answering the questions to be able to validate account, but failed to do so. I somehow want my account to be deleted. How can i delete my account without having to sign in?
Please immediate help need!!!!
Lllllkkkkk said on October 6, 2011
My hotmail account has been hacked and my password changed as well as my serurity question. I have tried everythinf
To
Get back into it such as reset password and even retreving the account but no such luck.i have very important files on there some one please help me.i havetried many tech supportd and they will not help at all. :( how do i permintly delete it?
Lllllkkkkk said on October 6, 2011
PLEASE EMAIL ME AT THIS ADDRESS!!!! Not the Last post One
Guest2011 said on November 16, 2011
Wondering, I have a “Shared” email account with my partner, I want her to be able to access the mail but not be able to change any passwords or other settings, including closing the account, The secret question can be changed without even needing the answer, How secure is that really? What I’m getting to is that we both have access to the same account but I wanna be the only one able to change the account settings with a secret question/answer.
Is there a possibility to add that feature, to Need the previous answer before even being able to change it or any account settings?
Matryem said on December 7, 2011
If you forget your hotmail account password, or it is stolen/hacked. Just click on the “Can’t access your account?” link then “I forgot my password” or “I think someone else is using my Windows Live ID” and follow the instructions from there.
Marty Stowe said on December 18, 2011
I have 2 hotmail accounts, 1 has been hacked. If i try to log in, it tells me it has been blocked and to follow some steps to unblock it. And they want credit card details which I will under no circumstances give. How can I get access to this account? I have had it for what seems forever and have some stuff in it I would like to delete.
Any help would be greatly appreiciated.
Regards
Marty
Daniel said on December 25, 2011
im not looking for a debate. piss it off
Simphiwe mkhize said on December 28, 2011
i got a problem some1 used my email address now i cant access or log in on facebook im sad i realy need it
Denise said on January 17, 2012
I want to cancel my account because of hacking, but I cannot, can you please cancel this account or show me how to, the instructions dont’ work for me
Gwen Ralph said on January 21, 2012
I canot close my account because of hacking please cancel this account
jessica said on January 26, 2012
Hi, I am trying to cancel my account after it has been hacked several times, but IMPOSSIBLE. I have nothing connected to my hotmail but still it says that I have to close whatever billing subscriptions I have, when I go into billing subscriptions nothing is there. I am going crazy, anybody who can help?
Jessica