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Blackberry tutorials

Blackberry – Service blocked errors when sending emails from device

Contributed by seamonkey420 on April 24, 2008 under Blackberry

I have over 200 blackberry users and each week I run into a new fun error. This week I had a user who stopped receiving emails and was unable to send but the user was still able to browse the web on the device. The user also would get the Red X next to the outgoing email and the message itself had an error “Status: Service Blocked”

Blackberry Phones : How to Troubleshoot Data Connectivity Issues

Contributed by seamonkey420 on March 1, 2008 under Blackberry

Blackberry phones are pretty resilient and robust devices. However, every once in a while there will be connectivity issues or problems getting data or email. This tech-recipe will give the steps to try to help resolving these issues without having to hard reset the phone or reload it.

Blackberry – No Send Options, unable to reply to emails

Contributed by seamonkey420 on October 12, 2007 under Blackberry

Recently, i had a few problems with a user who had a Blackberry setup and working fine but recently could not reply or even send a new email from his device. This recipe will give a few things to try to resolve this problem (without doing a hard reset of the device!).

Blackberry: Set up Custom Sync Options for Blackberry Users

Contributed by seamonkey420 on July 31, 2007 under Blackberry

This recipe gives a quick overview on how to setup custom sync settings for Blackberry users. This is nice for the users who do not want email or calender contacts or tasks or notes synced on their blackberry device to Exchange/Outlook. This will also show how to setup a user for the first time on the BES / Blackberry Manager.

Blackberry: Uninstall and Delete Applications

Contributed by davak on June 22, 2007 under Blackberry

Running out of room on your precious device? Do you have too many things installed? Remove those extra applications and make your some more room.

Blackberry: Remove, Move, and Hide Icons

Contributed by davak on under Blackberry

The first thing most blackberry(bb) owners want to know is how to remove some of the useless icons on the main screen. Hiding these icons is very simple. Here is how to proceed.

Blackberry : No Internet Browser icon / Problems with Enterprise Activation

Contributed by seamonkey420 on April 17, 2007 under Blackberry

This recipe is for all of you IT peeps out there that deal w/Blackberry’s and activating them via Enterprise Activation. Sometimes I receive new Blackberry’s that are missing the Internet Browser and will not activate via Enterprise Activation. This recipe will solve this!

Blackberry Error: transaction error – decryption error

Contributed by seamonkey420 on December 29, 2006 under Blackberry

Today i had a user who i had recreated their BES account and resetup their Pearl. However, after trying to reply to a few emails the user kept getting an error: transaction error – decryption error and the reply would have a red X next to it. This recipe will tell you how to fix this.

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